Manvir Kaur
London,Canada
Summary
- Possessing a strong understanding of legal procedures, administrative tasks, and courtroom protocols.
- Skilled in managing case files, conducting research, and providing administrative support to legal professionals. Proven ability to maintain confidentiality, communicate effectively, and prioritize tasks in fast-paced environments.
- Committed to upholding the integrity of the judicial system while delivering exceptional service to clients and colleagues.
- Eager to contribute my expertise and dedication to the efficient operation and the customer services representative of the courthouse.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Harvey's
07.2019 - Current
- Administrative Skills: Efficiently manage schedules, coordinate tasks, and ensure smooth operations
- Customer Service: Address inquiries, resolve conflicts, and ensure satisfaction
- Attention to Detail: Maintain accuracy in orders, inventory, and records
- Time Management: Prioritize tasks, delegate responsibilities, and meet deadlines
- Communication: Clear, concise communication with team members, customers, and suppliers.
- Cash handling: It involves accurately counting money, ensuring security, providing good customer service, and adhering to relevant regulations.
- Handling larger volume of customers in a day requires efficient streamlined processes, optimizing workflows, utilizing technology for faster transactions, ensuring excellent customer service.
Customer Service Officer
Alpha Security Services
06.2022 - 10.2022
- Inspect and patrol premises
- Submit report of daily surveillance activity
- Submit report of every suspicious action
- Attention to detail, conflict resolution, security awareness, communication, adaptability, teamwork, problem-solving, ethical conduct
- Customer service in security requires security knowledge, risk assessment, effective communication, problem-solving, attention to detail, technical proficiency, physical fitness, ethical conduct, and continuous learning to ensure the safety and satisfaction of clients while maintaining security protocols and standards.
Legal Rights Volunteer
Jagraon Legal Associates
01.2015 - 11.2016
- Specializing in corporate law, intellectual property rights, and litigation, legal solutions with expertise and dedication, ensuring favorable outcomes for clients.
- Journey Through Pro Bono Service and Professional Internships.
- Participate in firm-wide training sessions and professional development activities
Education
Court Support Services -
Fanshawe College
London, ON01.2024
General Business -
St. Clair College
Toronto, ON01.2018
Skills
- Excellent keyboarding skills
- Knowledge of legislation and processes related to Court Administration matters
- Excellent oral and written communication skills
- Strong attention to detail/accuracy
- Ability to deal deescalate difficult conversations
- Ability to interpret legislation
- Wide knowledge of CAMS and ICON also able to use Liberty Software and FTR
- Excellent computer skills and zoom collaborate in a windows environment
- Courtroom advocacy
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 20 staff members.
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Professional Working
Gujrati
Full Professional
Passions
Passionate about upholding justice and promoting safety, I am dedicated to serving the community within the legal realm. Driven by a commitment to professionalism and integrity, I am eager to contribute my skills and enthusiasm to support the efficient functioning of the courthouse.
Timeline
Customer Service Officer
Alpha Security Services
06.2022 - 10.2022
Assistant Manager
Harvey's
07.2019 - Current
Legal Rights Volunteer
Jagraon Legal Associates
01.2015 - 11.2016
Court Support Services -
Fanshawe College
General Business -
St. Clair College