Manvi Kiran
Kelowna,Canada
Summary
A highly motivated and dedicated individual with extensive experience in customer service and leadership roles. Currently pursuing a Bachelor of Science in Nursing, with a strong foundation in health sciences, CPR, and first aid. Demonstrates excellent organizational skills, attention to detail, and the ability to work efficiently under pressure. Committed to delivering exceptional service and contributing to the success of any team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Leader
Mark’s Work Warehouse
05.2021 - Current
- Lead daily store operations, including opening and closing procedures, ensuring smooth workflows
- Provide exceptional customer service, leveraging expert product knowledge to guide customer decisions
- Oversee register functions, manage cash handling, and ensure transaction accuracy
- Supervise team members to maintain a positive, efficient work environment
Front End Trainee
Superstore
08.2018 - 01.2021
- Managed cash transactions, operated scanners, and scales for a smooth checkout process
- Ensured cleanliness of the front-end area, maintaining a sanitized and welcoming environment
- Assisted with restocking and organizing grocery items, ensuring store displays were well-stocked and attractive
Education
Bachelor of Science - Nursing
University of British Columbia Okanagan
Kelowna, BC11.2024
Bachelor of Health and Exercise Sciences -
University of British Columbia Okanagan
Kelowna, BC01.2023
High School Diploma -
Rutland Senior Secondary
Kelowna, BC01.2022
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Staff supervision
- Strong verbal and written communication
- Training assistance
- Complaint resolution
Certification
- CPR, First Aid Level 1, St. John’s Ambulance, Kelowna, BC, 2023
- Violence Prevention Course, University of British Columbia Okanagan Campus, 2024
- Emergency Medical Responder, School of Health, Community & Social Justice, 2022
References
- Cindy Fasse, Mark’s Department Manager, (250) 470-1050
- Morgan Brewer, Mark’s District Manager, (250) 300-5607
- Brittani Matthews, Accountant (Prior Co-Worker and Personal Reference), (250) 486-4516
Volunteer Experience
- Red Coat, Kelowna General Hospital, 2023, Assisted with patient navigation and hospital support services.
- Volunteer, Rutland Hospital Auxiliary Thrift Store, 01/01/18, 12/31/22, Supported store operations, including sorting donations and assisting customers., Contributed to inventory management and provided excellent customer service.
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Shift Leader
Mark’s Work Warehouse
05.2021 - Current
Front End Trainee
Superstore
08.2018 - 01.2021
Bachelor of Health and Exercise Sciences -
University of British Columbia Okanagan
High School Diploma -
Rutland Senior Secondary
- CPR, First Aid Level 1, St. John’s Ambulance, Kelowna, BC, 2023
- Violence Prevention Course, University of British Columbia Okanagan Campus, 2024
- Emergency Medical Responder, School of Health, Community & Social Justice, 2022
Bachelor of Science - Nursing
University of British Columbia Okanagan
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