Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manpreet Singh Relhan

Brampton

Summary

Customer-focused professional with exemplary history of leading retail teams to unprecedented sales volumes. Deploys strategic long-range planning, expense control, and innovative sales strategies and demonstrates constant readiness to meet consumer needs. Motivates and inspires team members to engage with customers and grow business.

Overview

4
4
years of professional experience

Work History

Retail Sale Supervisor

Chalo Freshco
02.2021 - Current
  • Facilitated communication between store personnel by conducting regular meetings with department heads or supervisors.
  • Resolved conflicts between staff members or customers in a professional manner.
  • Scheduled staff shifts based on anticipated customer traffic patterns in order to maximize productivity.
  • Established strong relationships with vendors in order to secure competitive pricing on merchandise orders placed for the store location.
  • Trained new employees on store operations, customer service protocols, merchandise displays and use of point-of-sale systems.
  • Developed strategies to increase store profitability by analyzing monthly sales reports and identifying areas for improvement.
  • Developed and maintained customer relationships by providing excellent customer service.
  • Evaluated inventory levels on a regular basis to ensure adequate stock was available for customers' needs.
  • Implemented new policies and procedures to ensure compliance with company standards and regulations.
  • Monitored employee performance and provided feedback to motivate team members to reach their goals.
  • Ensured proper security measures were taken at all times within the store including monitoring surveillance cameras during business hours.
  • Created weekly work schedules for all employees according to labor laws and company guidelines.

Laborer

DECAST
07.2023 - 12.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Used variety of hand and power tools to complete tasks.
  • Followed instructions and safety protocols to prevent accidents and injuries.

Warehouse Assistant

Transbec
08.2022 - 01.2023
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
  • Boosted customer satisfaction by ensuring timely dispatch of orders, even during peak seasons.

Education

Business Management Human Resource - Management

Lambton College of Applied Arts And Technology
Toronto, ON
08-2022

MBA - Management And Human Resource

Symbiosis University
Pune
04-2015

BBA - Business Administration

Himachal Pradesh University
Shimla
04-2013

Skills

  • Staff Training and Development
  • Sales strategy development
  • Sales expertise
  • Order Management
  • Database Management
  • Relationship building and management
  • Customer Service Management
  • Goal Setting and Achievement

Languages

English
Hindi
Punjabi

Timeline

Laborer

DECAST
07.2023 - 12.2023

Warehouse Assistant

Transbec
08.2022 - 01.2023

Retail Sale Supervisor

Chalo Freshco
02.2021 - Current

Business Management Human Resource - Management

Lambton College of Applied Arts And Technology

MBA - Management And Human Resource

Symbiosis University

BBA - Business Administration

Himachal Pradesh University
Manpreet Singh Relhan