Manpreet Singh Relhan
Brampton
Summary
Customer-focused professional with exemplary history of leading retail teams to unprecedented sales volumes. Deploys strategic long-range planning, expense control, and innovative sales strategies and demonstrates constant readiness to meet consumer needs. Motivates and inspires team members to engage with customers and grow business.
Overview
4
4
years of professional experience
Work History
Retail Sale Supervisor
Chalo Freshco
02.2021 - Current
- Facilitated communication between store personnel by conducting regular meetings with department heads or supervisors.
- Resolved conflicts between staff members or customers in a professional manner.
- Scheduled staff shifts based on anticipated customer traffic patterns in order to maximize productivity.
- Established strong relationships with vendors in order to secure competitive pricing on merchandise orders placed for the store location.
- Trained new employees on store operations, customer service protocols, merchandise displays and use of point-of-sale systems.
- Developed strategies to increase store profitability by analyzing monthly sales reports and identifying areas for improvement.
- Developed and maintained customer relationships by providing excellent customer service.
- Evaluated inventory levels on a regular basis to ensure adequate stock was available for customers' needs.
- Implemented new policies and procedures to ensure compliance with company standards and regulations.
- Monitored employee performance and provided feedback to motivate team members to reach their goals.
- Ensured proper security measures were taken at all times within the store including monitoring surveillance cameras during business hours.
- Created weekly work schedules for all employees according to labor laws and company guidelines.
Laborer
DECAST
07.2023 - 12.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Used variety of hand and power tools to complete tasks.
- Followed instructions and safety protocols to prevent accidents and injuries.
Warehouse Assistant
Transbec
08.2022 - 01.2023
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
- Boosted customer satisfaction by ensuring timely dispatch of orders, even during peak seasons.
Education
Business Management Human Resource - Management
Lambton College of Applied Arts And Technology
Toronto, ON08-2022
MBA - Management And Human Resource
Symbiosis University
Pune04-2015
BBA - Business Administration
Himachal Pradesh University
Shimla04-2013
Skills
- Staff Training and Development
- Sales strategy development
- Sales expertise
- Order Management
- Database Management
- Relationship building and management
- Customer Service Management
- Goal Setting and Achievement
Languages
English
Hindi
Punjabi
Timeline
Laborer
DECAST
07.2023 - 12.2023
Warehouse Assistant
Transbec
08.2022 - 01.2023
Retail Sale Supervisor
Chalo Freshco
02.2021 - Current
Business Management Human Resource - Management
Lambton College of Applied Arts And Technology
MBA - Management And Human Resource
Symbiosis University
BBA - Business Administration
Himachal Pradesh University
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