Summary
Overview
Work History
Education
Skills
Awardscertificateslicenses
Languages
Timeline
Generic

Manpreet Kaur

Cambridge,Canada

Summary

Dynamic professional with a proven track record in staff supervision and cost control at Dairy Queen. Excelled in fast-paced environments, enhancing customer satisfaction and food safety compliance. Skilled in both team collaboration and application testing, I significantly improved operational efficiency. Passionate about leveraging communication skills and technical expertise to drive success.

Overview

8
8
years of professional experience

Work History

Food service supervisor

Dairy Queen
05.2023 - Current
  • Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers
  • Properly and safely operate and maintain restaurant equipments including related chill equipments while following all health and safety standards
  • Clean work area, stocking and organizing needed items
  • Take down and assembling soft serve machines
  • Prepare chill treats according to orders

Shift Supervisor

Subway
06.2021 - 05.2023
  • To Manage and Assist in Food Prep, Food Quality, Cleanliness and Sanitation
  • Managing cost and inventory controls
  • A duty to respond quickly to guests request and concerns in a friendly manner
  • To ensure guest satisfaction
  • Responsibility to train and supervise the new trainee
  • To ensure operations meet food safety, workplace safety, brand safety requirements
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Collaborated with team members to improve performance and implement training updates.

Team Member

Dollarama
09.2019 - 03.2020
  • Customer satisfaction by providing quality service
  • Operate cash register
  • Stocking all product items
  • To provide a help to customers to find out any item
  • Coordinate with customers for any product enquiry
  • Maintain store cleanliness

Computer Teacher

Baba Farid Public Sen. Sec. School
Chattiana , Punjab
07.2017 - 03.2019

Job duties:

  • Managed lab equipment inventory and maintained records of student progress using an online gradebook system.
  • Conducted assessments to evaluate student comprehension of course material.
  • Monitored student behavior during class sessions to ensure a safe learning environment was maintained at all times.
  • Reviewed assignments submitted by students and provided feedback on areas where improvement was needed.
  • Developed and implemented lesson plans that engaged students with interactive activities.
  • Integrated technology into the curriculum by introducing new tools for learning and teaching.
  • Created instructional materials for classes, including handouts, presentations, and demonstrations.
  • Provided instruction on the basics of computer hardware and software to students in a classroom setting.

Industrial Intern

Technoscape Technologies pvt. Ltd
Mohali , Punjab
09.2016 - 02.2017

Intern duties:

1. Created a website with the help of PHP and HTML programming languages.

2. Restaurant with the name Diamond Plaza.
3.The main purpose of this website is to allow people to order food online, make reservations in advance, and book a hall for events such as birthday parties, marriage anniversaries, and others.
4.This website provides a variety of food items, such as Chinese food, as well as Indian cuisine. It was a really convenient and time-saving website.

5.Developed presentations outlining potential improvements that could be made to existing systems.

6.Updated work order records, inventory logs, and other documents as required.

Education

PG Diploma - Project Management-information Technology

Canadore College
Brampton, ON
05-2021

PG Diploma - Software Testing

Matrix college
Montreal, QC

Master of computer science - Masters of Computer applications

Punjabi university
Patiala, India

Bachelor of computer science - Bachelor of computer applications

Punjab university
Chandigarh, India

Skills

  • Good communication skills
  • Customer service skills
  • Team work
  • Easily work in fast paced environment
  • Food safety compliance
  • Staff supervision
  • Cost control
  • Schedule management
  • Manual and automated testing
  • Application testing

Awardscertificateslicenses

  • Academic and sports awards
  • Community awards
  • Valid security guard license
  • Valid CPR certificate

Languages

English
Professional
Punjabi
Native/ Bilingual
Hindi
Full Professional

Timeline

Food service supervisor

Dairy Queen
05.2023 - Current

Shift Supervisor

Subway
06.2021 - 05.2023

Team Member

Dollarama
09.2019 - 03.2020

Computer Teacher

Baba Farid Public Sen. Sec. School
07.2017 - 03.2019

Industrial Intern

Technoscape Technologies pvt. Ltd
09.2016 - 02.2017

PG Diploma - Project Management-information Technology

Canadore College

PG Diploma - Software Testing

Matrix college

Master of computer science - Masters of Computer applications

Punjabi university

Bachelor of computer science - Bachelor of computer applications

Punjab university
Manpreet Kaur