Summary
Overview
Work History
Education
Skills
Languages
Timeline
Additional information
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Harmanpreet Kaur

Edmonton,Canada

Summary

Food Service Supervisor with two years of experience enhancing customer satisfaction and streamlining operations. Demonstrated capability in managing food service quality, reducing wait times, and achieving revenue targets through strategic initiatives.

Overview

5
5
years of professional experience

Work History

Food Service Supervisor

Wendy's
03.2025 - Current

. Overseeing the daily operations.

. Improve customer service.

. Monitor temperatures on serving line .

. Train new employees as well as makes schedule.

. Successfully meet the profit targets through strategic pricing adjustments.

. Creating positive environment for the customers and get their feedback.

. Keeping an eye on Speed, Best customer service as well as better atmosphere for guests.

Food Service Supervisor

Bar Burrito
05.2022 - 02.2025
  • Improved customer satisfaction by efficiently managing food service operations and addressing guest concerns promptly.
  • Ensured consistent high-quality food preparation and presentation by implementing quality control standards.
  • Reduced wait times and increased guest satisfaction by streamlining processes through effective communication strategies.
  • Successfully met revenue growth targets through strategic pricing adjustments, upselling, and promotions.
  • Enhanced team performance by fostering a collaborative environment and promoting professional development.
  • Monitored inventory levels to ensure product availability, achieving shopping experience goals.
  • Provided personalized service and upselling to enhance customer satisfaction and increase sales.
  • Supported team members in learning and implementing procedures to improve food preparation and safety.

Sales advisor

Royal Sweets and Restaurant
06.2020 - 07.2022
  • Company Overview: Gold Area Avenue SW
  • Guided customers with expert product knowledge.
  • Ensured a welcoming customer experience.
  • Enhanced high customer satisfaction with excellent service.
  • Improved customer experience by providing detailed product knowledge and efficient services.
  • Enhanced sales by advising on product selection with deep expertise, boosting customer engagement.
  • Drove customer loyalty by delivering personalized service and enhancing shopping experiences.
  • Monitored inventory levels to ensure product availability, achieving shopping experience goals.
  • Implemented new sales strategies that improved customer interactions and increased sales.
  • Supported team members to foster a collaborative environment and improve overall service quality.

Education

Bachelors - Business Administration

NorQuest College
Edmonton, AB
01.2022

Senior Secondary Education - undefined

SBR DAV Senior Secondary School
Talwandi Bhai, Punjab
01.2019

Skills

  • Self-motivated
  • Quick learner
  • Punctuality
  • Interact well with others
  • Good communication skills
  • Work well with other team members
  • Ability to learn new skills quickly
  • Adapt easily to new situations and environments
  • Team player with a focus on customer service
  • Fluent in English
  • Time management
  • Customer service
  • Sales
  • Quality control
  • Upselling
  • Food safety
  • Leadership
  • Negotiation
  • Creativity
  • Critical thinking

Languages

English - Highly proficient
Hindi - Native
Punjabi - Native

Timeline

Food Service Supervisor

Wendy's
03.2025 - Current

Food Service Supervisor

Bar Burrito
05.2022 - 02.2025

Sales advisor

Royal Sweets and Restaurant
06.2020 - 07.2022

Senior Secondary Education - undefined

SBR DAV Senior Secondary School

Bachelors - Business Administration

NorQuest College

Additional information

  • Experience
  • Bakshi restaurant Food Services
  • Supervisor 2 years
  • Restaurant Experience (Royal Sweets and Restaurant)
  • 1 year experience

Custom section

  • Availability
  • All day
  • Weekends and weekdays
Harmanpreet Kaur