Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kailash Mehmi

GUELPH,ON

Summary

Positive and upbeat Customer Service Specialist bringing customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Overview

7
7
years of professional experience

Work History

Food Service Supervisor

Harveys
10.2023 - Current
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
  • Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.

Shift manager

Hotel Jane Royale Phillaur
02.2020 - 08.2023
  • Supervise staff performance, assign duties and workstations
  • Balance cash and complete sheets, cash reports, reconciliation, and related forms
  • Receive stocks and do weekly inventory
  • Delegating additional responsibilities during busy hours

Guest Services and Support Staff

Hotel Jane Royale Phillaur
01.2019 - 01.2020
  • Taking reservations, cleaning guests Rooms, planning parties and Maintaining building area make sure its neat and clean for customers

H&T (Healthy and tasty food restaurant)
01.2018 - 01.2018
  • Greeted customers, took orders, prepared, and served food and processed payment at convenience store food service area.
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.

Education

Hotel Management -

NIFCA-National Institute of Fashion and Culinary Skills
01.2019

Business Commerce - undefined

Meritorious School

Training in Hotel Management - undefined

Hotel Jane Royale
01.2019

Skills

  • Good communication skills
  • Safe driving practices
  • Transportation safety
  • Class A commercial Driver's license
  • Commercial driving
  • Clean MVR
  • USA visa
  • Vehicle maintenance
  • High-energy attitude
  • Strong work ethic
  • Route management
  • GPS and route planning
  • Decision-making
  • Vehicle inspections

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Food Service Supervisor

Harveys
10.2023 - Current

Shift manager

Hotel Jane Royale Phillaur
02.2020 - 08.2023

Guest Services and Support Staff

Hotel Jane Royale Phillaur
01.2019 - 01.2020

H&T (Healthy and tasty food restaurant)
01.2018 - 01.2018

Business Commerce - undefined

Meritorious School

Training in Hotel Management - undefined

Hotel Jane Royale

Hotel Management -

NIFCA-National Institute of Fashion and Culinary Skills
Kailash Mehmi