Kailash Mehmi
GUELPH,ON
Summary
Positive and upbeat Customer Service Specialist bringing customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.
Overview
7
7
years of professional experience
Work History
Food Service Supervisor
Harveys
10.2023 - Current
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
Shift manager
Hotel Jane Royale Phillaur
02.2020 - 08.2023
- Supervise staff performance, assign duties and workstations
- Balance cash and complete sheets, cash reports, reconciliation, and related forms
- Receive stocks and do weekly inventory
- Delegating additional responsibilities during busy hours
Guest Services and Support Staff
Hotel Jane Royale Phillaur
01.2019 - 01.2020
- Taking reservations, cleaning guests Rooms, planning parties and Maintaining building area make sure its neat and clean for customers
H&T (Healthy and tasty food restaurant)
01.2018 - 01.2018
- Greeted customers, took orders, prepared, and served food and processed payment at convenience store food service area.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Education
Hotel Management -
NIFCA-National Institute of Fashion and Culinary Skills
01.2019
Business Commerce - undefined
Meritorious School
Training in Hotel Management - undefined
Hotel Jane Royale
01.2019
Skills
- Good communication skills
- Safe driving practices
- Transportation safety
- Class A commercial Driver's license
- Commercial driving
- Clean MVR
- USA visa
- Vehicle maintenance
- High-energy attitude
- Strong work ethic
- Route management
- GPS and route planning
- Decision-making
- Vehicle inspections
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Food Service Supervisor
Harveys
10.2023 - Current
Shift manager
Hotel Jane Royale Phillaur
02.2020 - 08.2023
Guest Services and Support Staff
Hotel Jane Royale Phillaur
01.2019 - 01.2020
H&T (Healthy and tasty food restaurant)
01.2018 - 01.2018
Business Commerce - undefined
Meritorious School
Training in Hotel Management - undefined
Hotel Jane Royale
Hotel Management -
NIFCA-National Institute of Fashion and Culinary Skills
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