Manmeet Kaur
Brampton,ON
Summary
Experienced Event Coordinator consistently performs at the level of an Event Manager, excelling in planning, coordinating, and executing seamless events. Strong in managing client relations, budgets, and logistics, with exceptional organizational and communication skills. Recognized for delivering outstanding customer experiences.
Overview
8
8
years of professional experience
Work History
Event Coordinator
Sheraton Gateway Hotel
01.2023 - Current
- Led event planning and execution with careful attention to detail, ensuring each event ran smoothly and successfully.
- Planned and ran a variety of events like conferences, weddings, and corporate gatherings, improving guest satisfaction and event success.
- Worked with different teams to handle event details such as catering, audio equipment, and banquet, ensuring everything ran smoothly.
- Built strong relationships with clients, vendors, and suppliers to provide top-notch service and make sure events were done on time.
- Managed budgets for events, saving costs and delivering great value, always meeting or exceeding client expectations.
Sales, Event & Marketing Coordinator
Sheraton Gateway Hotel
07.2022 - 12.2023
- Accomplished multiple tasks within established timeframes.
- Supported sales efforts and exceeded targets, driving revenue growth.
- Planned and executed internal and external marketing events.
- Supported sales team efforts by creating persuasive sales collateral that clearly communicated product benefits.
- Created engaging brochures and flyers to use for promotional materials and distribution.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed workflow between staff, coordinating documents, and creative material distribution.
Sales Manager
Aloft Hotel
10.2019 - 12.2021
- Boosted sales and marketing effectiveness with creative strategies.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Area Sales Coordinator
Aloft Hotel and Hilton Garden Inn
03.2018 - 12.2018
- Managed sales records and customer data, improving communication and satisfaction.
- Facilitated seamless transitions during employee turnover periods, minimizing disruption to daily operations while maintaining high levels of productivity.
- Managed a diverse team of sales representatives, ensuring all staff achieved their individual targets and contributed to overall success.
Front Office Supervisor
Aloft Hotel
12.2016 - 01.2018
- Conducted regular meetings with sales staff to discuss performance, goals, and objectives.
- Assisted staff with troubleshooting and resolution of software and hardware issues to minimize downtime.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
- Achieved high-quality service by maintaining open communication channels among team members.
Education
Bachelor of Arts -
GNDU
Amritsar, India03.2012
E.T.T Diploma -
J & K Board
03.2011
Diploma in Computer Applications -
IIT
05.2008
Diploma in Aviation and Hospitality -
Frankfinn
03.2007
Skills
- Sales & Catering (CI/TY)
- Customer Relations
- Supervision and Leadership
- Multitasking
- Excellent Communication
- Organization and Time Management
- Reservation Group Housing
- Empower GXP (Guest Experience Program)
- Digital Asset Center (DAC)
- Hotel Management
- Tour & Travel
- Microsoft Windows
ACCOMPLISHMENTS
- Associate of the Month, July 2023
- People First Award, 2023
- ESS 85%
Languages
English
Punjabi
Hindi
Hobbies and Interests
- Playing cricket and basketball
- Traveling
- Reading books
- Listening to music
Timeline
Event Coordinator
Sheraton Gateway Hotel
01.2023 - Current
Sales, Event & Marketing Coordinator
Sheraton Gateway Hotel
07.2022 - 12.2023
Sales Manager
Aloft Hotel
10.2019 - 12.2021
Area Sales Coordinator
Aloft Hotel and Hilton Garden Inn
03.2018 - 12.2018
Front Office Supervisor
Aloft Hotel
12.2016 - 01.2018
Bachelor of Arts -
GNDU
E.T.T Diploma -
J & K Board
Diploma in Computer Applications -
IIT
Diploma in Aviation and Hospitality -
Frankfinn
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