Manmeet Kaur
Brampton,ON
Summary
Experienced Event Coordinator with a track record of success in planning, coordinating, and executing seamless events. Proficient in managing client relations, budgets, and logistics to ensure exceptional experiences. Recognized for strong organizational and communication skills and commitment to delivering outstanding customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Event Coordinator
Sheraton Gateway Hotel
Toronto
01.2023 - Current
- Lead event planning and execution with close attention to detail.
- Build strong client relationships through clear communication and personalized service.
- Collaborate effectively with teams to ensure seamless event experiences.
- Drive revenue growth by supporting sales efforts and exceeding targets.
- Prioritize guest satisfaction by implementing feedback-driven improvements.
- Maintain professionalism and positivity to inspire team success.
- Anticipate and resolve issues to deliver flawless events.
Sales, Event & Marketing Coordinator
Sheraton Gateway Hotel
Toronto
07.2022 - 12.2023
- Managed sales records and customer data, improving communication and satisfaction.
- Built strong relationships with clients, offering tailored advice for success.
- Helped boost sales and marketing effectiveness with creative strategies.
- Listened to client needs and feedback, ensuring top-notch service.
- Worked with teams to make events run smoothly and exceed expectations.
- Contributed to a positive team atmosphere, boosting productivity.
- Assisted with pricing strategies to increase revenue.
Sales Manager
Aloft Hotel
Ashburn, Virginia, USA
10.2019 - 12.2021
- Boosted sales and profits through effective strategies and friendly service.
- Cultivated strong relationships with customers to exceed sales goals.
- Provided exceptional service, ensuring customer satisfaction and loyalty.
- Led sales presentations with enthusiasm and expertise.
- Fostered a positive work environment, promoting teamwork and success.
- Resolved customer issues promptly and professionally, maintaining high satisfaction levels
Area Sales Coordinator
Aloft Hotel and Hilton Garden Inn
Ashburn, Virginia, USA
03.2018 - 12.2018
- Drove team revenue, responded to customer needs, prioritized sales work
- Enrolled, onboarded, and trained customers in company products.
- Conducted regular meetings with sales staff to discuss performance, goals, and objectives.
- Ensured compliance of all regional sales operations with company policies and procedures.
- Coordinated activities between sales representatives and other departments within the organization.
Front Office Supervisor
Aloft Hotel
Ashburn, Virginia
12.2016 - 01.2018
- Supervised front office staff, including hiring and training new employees.
- Ensured proper customer service standards were met.
- Monitored guest check-in and check-out procedures.
- Handled customer complaints in a professional manner.
Education
Bachelor of Arts -
GNDU Amritsar, India
03.2012
E.T.T Diploma -
J & K Board, India
03.2011
1 years Diploma in computer -
IIT - Amritsar
05.2008
Diploma in Aviation and Hospitality -
Frankfinn – Amritsar
03.2007
Skills
- Sales & Catering (CI/TY)
- Customer Relations
- Supervision and Leadership
- Multitasking
- Excellent Communication
- Dependable and Responsible
- Organization and Time Management
- Reservation Group Housing
- Empower GXP (Guest Experience Program)
- Digital Asset Center (DAC)
Accomplishments
- Associate of the Month, July 2023
- People First Award, 2023
- ESS 80%
Certification
- Aviation
- Hotel Management
- Tour & Travel
- Microsoft Windows
- E.T.T
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Hobbies and Interests
- Playing cricket & basketball
- Love to travel
- Reading books
- Listening music
Timeline
Event Coordinator
Sheraton Gateway Hotel
01.2023 - Current
Sales, Event & Marketing Coordinator
Sheraton Gateway Hotel
07.2022 - 12.2023
Sales Manager
Aloft Hotel
10.2019 - 12.2021
Area Sales Coordinator
Aloft Hotel and Hilton Garden Inn
03.2018 - 12.2018
Front Office Supervisor
Aloft Hotel
12.2016 - 01.2018
Bachelor of Arts -
GNDU Amritsar, India
E.T.T Diploma -
J & K Board, India
1 years Diploma in computer -
IIT - Amritsar
Diploma in Aviation and Hospitality -
Frankfinn – Amritsar