Manjot Singh
Markham,ON
Summary
A dedicated hotel management student with experience in Front Desk Services, seeking to join Hospitality Industry, to provide exceptional support and deliver outstanding service.
Overview
2
2
years of professional experience
5
5
Certification
3
3
Languages
Work History
Welcome Desk Ambassador
George Brown College
08.2023 - Current
- Provided excellent customer service to guests by offering necessary information and addressing their queries promptly and efficiently.
- Managed interactions with 40-50 guests daily, with proven ability to deal with over 100 customers during peak periods.
- Maintained clear and consistent communication with team members and supervisors to ensure smooth departmental operations and positive guest experience.
Production Line Worker
Unique Blow Moulding
02.2024 - Current
- Assists in production of containers while ensuring standard of quality and packages containers.
- Monitors production process to ensure smooth processing and checks for malfunctions with attention to detail.
- Typical day involves constant standing, moving, frequent bending and lifting.
- Collaborated with other production workers to achieve smooth running of production line.
Private Tutor
Self-employed
10.2022 - 04.2023
- Explained theory to students in easier to understand wording to foster better grasp over concepts.
- Devised personalized teaching strategies and methods for each student according to their needs.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Met with parents to discuss student progress and address concerns.
Education
Hotel Operations Management Diploma - Hospitality
George Brown College
Toronto, ON08.2024
Skills
- Ability navigate MS Office, Canva and IQware PMS
- Strong team-player who will effectively support staff for smooth service flow
- Strong communication and problem-solving skills to address guest needs
- Highly flexible and adaptable, with experience of adjusting to changing priorities and roles as needed
Certification
California Wines Capstone
Emergency First Aid (C)
Sanitation
Smart Serve
South Africa Wines
VQA Certification
Washington Wines
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Spanish
Limited Working
Volunteer Experience
CHCA Ambassador (Centre for Hospitality & Culinary Arts), 01/2024 - Present, George Brown College, Toronto, ON, Assisted in organizing and executing on-campus events such as orientation, open house, academic workshops, and other activities., Engaged with students and staff to provide support, guidance, and information during events, fostering a positive and inclusive college community atmosphere.
References
References available upon request
Work Preference
Work Type
InternshipPart TimeFull TimeContract WorkLocation Preference
On-SiteImportant To Me
Career advancement401k matchCompany CultureWork-life balanceTeam Building / Company RetreatsSoftware
MS Office
IQware
Opera
Canva
Outlook
Interests
Sports
Music
Reading
Games
TV
Travelling
Learning/Studying
Affiliations
- George Brown College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Provided exceptional customer service to customers and received positive feedback.
Catered over 100 customers in a day on multiple occasions while maintaining an optimum standard of service.
Timeline
Production Line Worker
Unique Blow Moulding
02.2024 - Current
Welcome Desk Ambassador
George Brown College
08.2023 - Current
Private Tutor
Self-employed
10.2022 - 04.2023
Hotel Operations Management Diploma - Hospitality
George Brown College
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