Mandeep Tuli
Bedford,NS
Summary
Resourceful Automotive Technician knowledgeable about regulations governing vehicle safety. Well-versed in disassembling parts and inspecting for wear and testing and adjusting systems to meet manufacturer's performance specifications. Adaptable and dependable individual familiar with mechanical, electronic and electric components.
Overview
3
3
years of professional experience
Work History
Automotive Service Technician Apprentice
U-Haul
Halifax, NS
02.2023 - Current
- Inspected, tested, and adjusted brakes on vehicles to ensure proper performance.
- Inspected tires for defects and wear, measured tread depth, and determined the need for replacement.
- Repaired punctures in tubeless tires by patching or plugging holes with rubber materials.
- Replaced brake pads, shoes, drums, rotors, and calipers.
- Measured rotor thickness and determined if machining was necessary.
- Checked for fluid leaks in the braking system.
- Bleed air from the brake lines and refilled with brake fluid as needed.
- Performed minor maintenance services, including gasket replacements, coolant flushes, and tune-ups.
- Inspecting brakes, ball joints, kingpins, tie rods, and control arms for wear and replacing components that are worn as per the service manual.
- Completing repairs in a timely and efficient manner.
- Follow and comply with all health, safety, environmental, and HR procedures.
Customer Service Manager
U-Haul
Port Moody, BC
05.2021 - 01.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong customer relationships to encourage repeat business.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Performing level 2 on trucks which includes inspecting engine oil, coolant and brake fluid .
- Hooking trailers on different vehicles and performing small repairs on them.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Conducted regular training sessions for staff on new products, services, and customer service techniques.
Education
Associate of Science - Chemistry
Langara College
Vancouver, BC01.2023
Business Applications -
Gndec
Ludhiana01-2020
Skills
- Customer Service
- Maintenance and Repairs
- Mechanical Knowledge
- Driving and Transportation
Timeline
Automotive Service Technician Apprentice
U-Haul
02.2023 - Current
Customer Service Manager
U-Haul
05.2021 - 01.2023
Associate of Science - Chemistry
Langara College
Business Applications -
Gndec
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