Rosalind Van Delft

Worked as a second, third, and fourth-year apprentice in the shop, performing a variety of services.

• Replaced drive axles and other ABS system components.
• Replaced batteries, gaskets, flushed coolant, and performed tune-ups as part of routine vehicle maintenance.
• Conducted road tests to verify vehicles were operating safely and efficiently.
• Advised customers on the general condition of their vehicles, explained work performed, and recommended future repairs.
• Changed, rotated, and balanced tires on various types of vehicles.
• Performed diagnostics and troubleshooting to identify and resolve mechanical issues.
• Inspected and tested vehicles, completing preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacements.
• Conducted full vehicle inspections to check for leaks, damage, and other potential concerns.

Managed the express lane at the dealership for a year and a half, overseeing employees and coordinating oil changes, tire rotations, and basic maintenance.

Worked as a second-year apprentice in the main shop for the same period, performing routine maintenance and repairs.

• Conducted road tests on vehicles to ensure they were operating safely.
• Demonstrated strong attention to detail by thoroughly inspecting vehicles for potential faults or necessary services.
• Advised customers on the condition of their vehicles, the work completed, and recommended future repairs.

Worked as a cashier and food service worker, providing excellent customer service and support.

• Greeted customers as they entered the store and promptly addressed their needs.
• Assisted customers in determining their requirements and provided helpful recommendations.
• Worked a flexible schedule, including extra shifts, to meet business demands.
• Operated the cash register for cash, check, and credit card transactions with high accuracy.
• Built strong relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Kept workspaces clean and free of trash to promote productivity and safety.
• Supported team members during peak hours, ensuring efficient operations and minimal wait times.
• Restocked supplies and prepared additional ingredients during downtime to prepare for busy periods.
• Followed safety standards, handling food properly and adhering to sanitation guidelines.
• Utilized strong multitasking abilities to manage multiple orders simultaneously, ensuring quality and accuracy.

Apprenticed as a first-year automotive service technician, performing a variety of maintenance tasks:

• Changed, rotated, and balanced tires on different types of vehicles.
• Replaced oil and filters in customer vehicles, safely disposing of used oil in approved receptacles.
• Maintained clean, organized, and hazard-free shop areas.
• Topped off engine fluids to lubricate, protect, and cool the engine.
• Ensured a clean and safe work environment, adhering to all safety regulations and protocols.
• Improved customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
• Assisted lube technicians and mechanics with vehicle diagnostics and repairs, contributing to the timely completion of service tickets.

Employment was cut short due to the business being destroyed by a fire.