Mandeep Singh
Lethbridge,AB
Summary
Dynamic professional with expertise in leadership, customer service, and operational efficiency. Proven ability to manage equipment, build strong client relationships, and drive team success while exceeding goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Supervisor
Westminster Liquor
Lethbridge, Alberta
06.2022 - Current
- Prepare the work schedule.
- Handle customer conflicts and complaints.
- Place and receive delivery orders.
- Follow the standards outlined by my owner and manager.
- I served guests with excellent hospitality.
- Follow the standards outlined by the manager and the owner.
- Train new employees on store operations, customer service protocols, merchandise displays, and point-of-sale systems.
- Assist customers in selecting products that meet their needs while adhering to company policy regarding pricing, promotions, returns, and exchanges.
- Evaluate inventory levels regularly to ensure adequate stock is available for customers' needs.
Security Guard
Rhino Security
Lethbridge, Alberta
12.2022 - 04.2023
- Observe surveillance cameras for any suspicious activity, or intruders.
- Enforce safety regulations, and monitor access control points.
- Investigated suspicious activity and reported findings to management.
- Responded to alarms, emergencies, and disturbances.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Maintained order during special events such as concerts and conferences.
- Observe surveillance cameras for any suspicious activity, or intruders.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Education
GED -
LETHBRIDGE COLLEGE
Lethbridge, AB06.2023
Skills
- [Software] proficiency
- Data entry
- Equipment management
- Dispatching procedures
- Customer service
- Multitasking and organization
- Attention to detail
- Call handling
- Tracking systems
- Database management
- Leadership
- Relationship building and management
- Billing and invoicing
- Distribution planning
- Negotiation
- Logistics management
Availability
Flexible availability throughout the week, including evenings and weekends.
Certification
- Dispatch course
- Freight brokerage
- Billing & invoicing
- Pro serve
- Security license
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
References
References available upon request.
Timeline
Security Guard
Rhino Security
12.2022 - 04.2023
Retail Sales Supervisor
Westminster Liquor
06.2022 - Current
GED -
LETHBRIDGE COLLEGE
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