RAJDEEP KAUR
Moncton,NB
Summary
Highly adaptable and eager to learn and grow within a retail environment. Strong foundation in sales principles and customer service best practices. Ready to utilize and enhance communication and organizational skills. Well-prepared to excel in this role.
Overview
3
3
years of professional experience
Work History
Retail Sales Supervisor
Kent Building Supplies (Division of JD IRVING)
04.2024 - Current
- Handle incoming calls, emails, and live chat inquiries from customers, providing information, resolving issues.
- Maintain accurate records of interactions, transactions, and resolutions in the customer database.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Address customer concerns and complaints promptly, striving for first-call resolution and ensuring high levels of customer satisfaction
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Collaborated with other supervisors to develop and implement operational improvements for increased efficiency.
Warehouse Team Lead
Lululemon DC
05.2022 - 12.2023
- Supervising and coordinating the activities of warehouse staff to ensure efficient operations
- Assigning tasks and responsibilities to team members based on workload and priorities
- Maintained inventor records and monitored shipments
- Proficient in pallet movers and order pickers
- Specialized in order picking and packing
Education
Associate degree - Computer Programming
Seneca College
Toronto, ON08.2023
Skills
- Microsoft Word Proficiency
- Effective Communication Skills
- CRM Software Proficiency
- Effective Multitasking
- Effective Time Management
- Relationship building and management
- Team Leadership
- Staff training and development
- Expertise in Software Solutions
- Retail Store Management
Timeline
Retail Sales Supervisor
Kent Building Supplies (Division of JD IRVING)
04.2024 - Current
Warehouse Team Lead
Lululemon DC
05.2022 - 12.2023
Associate degree - Computer Programming
Seneca College
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