Leanne Sousa

• Carrying out administrative tasks such as data input, processing information, completing

paper work and filing documents.

• Analyzed sales data to track performance metrics, uncovering areas for improvement and growth opportunities.
• Developed strong client relationships for increased customer retention and satisfaction.
• Optimized CRM usage to effectively manage client information and follow-ups, enhancing overall customer experience.
• Forged and nurtured impactful relationships with customers to cultivate loyalty.
• Produce designs for static postings (transit, vertical/horizontal posters, Superboards, and

alternative media.

• Work closely with Sales Representatives when booking locations for clients out of home

advertising contracts.

• Build relationships with Billposters in order to coordinate the posting of advertisements.
• Meet deadlines to ensure campaigns that are time sensitive get covered out as requested.
• Assisted sales teams in providing accurate shipping quotes, contributing to increased revenue generation from satisfied clients.
• Solve paper and shipping problems in a timely manner.

• Tracked daily cash handling, reconciled sales and prepared bank deposits.
• Monitored inventory management and assisted with accurate, cost-effective ordering processes.
• Engaged directly with customers to offer assistance and resolve complaints.
• Implemented strategies focused on increasing store sales and customer satisfaction.
• Facilitated timely resolution of customer complaints, leading to high levels of customer loyalty and repeat business.