Summary
Overview
Work History
Skills
Key Achievements
Technical Skills
Timeline
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Alexandria Ivanco

Calgary,AB

Summary

Dedicated and results-driven Lead Sales Coordinator with six years of experience at Pattison Outdoor Advertising, Calgary. Proficient in coordinating and overseeing sales operations, fostering client relationships, and facilitating successful advertising campaigns. Proven track record of exceeding sales targets and streamlining processes to optimize efficiency. Strong leadership skills demonstrated through mentoring and training new team members. Collaborative and detail-oriented, adept at liaising with various departments to ensure seamless operations and exceptional client service. Familiarity with CRM tools and software for data management and campaign success tracking.

Overview

11
11
years of professional experience

Work History

Lead Sales Coordinator

Pattison Outdoor Advertising
10.2017 - Current
  • Directed training programs for new employees since 2018, cultivating a skilled team of sales coordinators.
  • Oversaw team of four coordinators, coordinating with twelve account managers to achieve and surpass sales targets.
  • Organized and managed account managers, ensuring efficient distribution of clients and workload among team.
  • Acted as a liaison between accounting and clients, ensuring accurate financial transactions and resolving issues promptly.
  • Collaborated cross-functionally with leasing, inventory, charting, accounting, and marketing departments to facilitate seamless operations.
  • Streamlined new processes and implemented systems to enhance accuracy and efficiency in daily operations.
  • Prepared detailed reports and schedules, scheduled meetings with clients and vendors, and managed contracts to meet campaign deadlines.
  • Assisted in creating compelling sales proposals and presentations to secure new and existing clients.
  • Participated in client meetings, providing accurate and comprehensive information to address campaign inquiries.
  • Successfully organized and coordinated large-scale events, including a party for over 3,000 guests.

Administrative Assistant

Arpac Storage Systems
06.2012 - 10.2017
  • Managed phone calls, ensuring professional and effective communication with clients and colleagues.
  • Filed and organized critical documents, enhancing retrieval efficiency and maintaining accurate records.
  • Welcomed clients, provided assistance, and guided them to relevant departments, enhancing overall customer experience.
  • Processed payments and meticulously handled petty cash, demonstrating strong attention to detail.
  • Coordinated and maintained training documents, ensuring accessibility for the team and compliance with company standards.
  • Facilitated contract processing, efficiently sending documents to sales representatives.
  • Collaborated across various departments to provide administrative support and streamline operations.
  • Orchestrated safety meetings, contributing to a secure and compliant working environment.
  • Arranged accommodation and travel, booking hotels for staff and optimizing logistics.
  • Contributed to the organization of staff events, fostering team cohesion and morale.
  • Played a key role in the development of a successful Forklift Training course.

Skills

  • Customer Support
  • Sales Team Training
  • Purchase Agreements
  • Revenue Growth
  • Creating Proposals
  • Customer Relationship Management
  • Organization
  • Detail Oriented
  • Problem Solving
  • Performance Goals
  • Works well Under Pressure
  • Skilled in Multitasking

Key Achievements

 

  • Consistently exceeded sales targets, earning three nominations for most achieved employee.
  • Played a pivotal role in finalizing campaigns that met and exceeded performance targets.
  • Demonstrated effective leadership in coordinating and training sales coordinators and account managers.
  • Maintained strong client relationships, resulting in high client satisfaction and repeat business.

Technical Skills

Customer Relationship Management (CRM): Proficient in using CRM tools, including Nutshell, Quattro, and Eyewitness, for data management and campaign tracking. 

Timeline

Lead Sales Coordinator

Pattison Outdoor Advertising
10.2017 - Current

Administrative Assistant

Arpac Storage Systems
06.2012 - 10.2017
Alexandria Ivanco