Manbir Kaur
Fredericton,Canada
Summary
Shift Supervisor ready to bring a dynamic blend of energy, leadership, and expertise to the team. Eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Aiming to leverage abilities to achieve higher goals within the company.
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Crossroad Irving
10.2024 - Current
- Stocked shelves with merchandise when needed.
- Greeted customers promptly and responded to questions.
- Welcomed customers, offering assistance to help find store items.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Barista and Bartender
CHESS PIECE
04.2024 - 10.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Ordered and received supplies to restock beverage items.
Shift Supervisor and Inventory Specialist
Starbucks
07.2022 - 03.2024
- Oversaw inventory management, reducing waste by 20%
- Enthusiastically trained new employees, enhancing overall team performance
- Analyzed sales data to identify areas for improvement
- Implemented a new scheduling system, improving shift coverage by 30%
- Promoted a visionary approach to customer service, increasing customer retention rates
- Boosted team morale by leading motivational initiatives, enhancing productivity
- Introduced eco-friendly packaging, cutting costs and supporting sustainability
Host
Swiss Chalet
04.2022 - 07.2022
- Delivered exceptional culinary services at Swiss Chalet
- Worked collaboratively with kitchen team to craft high-quality menu items
- Boosted guest experience through efficient front-of-house coordination
- Maintained a smooth flow of guests, ensuring a memorable dining experience
- Contributed to a safe, fun atmosphere alongside the restaurant team
Education
Business General - Mathematics of Finance-Trade Discounts, Recruitment, Selection, and Interviewing Techniques, Human Resources Management, Business Communications
Niagara College
Toronto08.2023
Skills
- Food Safety Knowledge
- Attention to Detail
- Time Management
- Quality Assurance
- Team Building
- Drawer balancing
- Returns processing
- Currency counting
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- Safe Serve Certificate
- Food Handler Certificate
References
- Raghad Fouad, Starbucks, raghad.fouad@hmshost.com, 6477127090
- Norlene, Starbucks, 6475242126
- Virginia, Chess Piece, 5062383502
- Kevin Hathaway, Irving 5069986989
Timeline
Cashier
Crossroad Irving
10.2024 - Current
Barista and Bartender
CHESS PIECE
04.2024 - 10.2024
Shift Supervisor and Inventory Specialist
Starbucks
07.2022 - 03.2024
Host
Swiss Chalet
04.2022 - 07.2022
Business General - Mathematics of Finance-Trade Discounts, Recruitment, Selection, and Interviewing Techniques, Human Resources Management, Business Communications
Niagara College
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