Shruti Thukral
Brampton,ON
Summary
Hardworking and trustworthy individual seeking team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service and boost business revenues
Overview
3
3
years of professional experience
Work History
Cashier
needs convenience store and gas station
Montague, PE
04.2023 - 02.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves .
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
Office Administrator
Auto Cars And Sales
Brampton
10.2021 - 07.2022
- Processed payments, refunds, and exchanges accurately and efficiently.
- Assisted customers with inquiries and complaints in a professional .
- Processed customer orders promptly and accurately.
- Answered phones in a courteous manner while providing excellent customer service.
- Developed detailed spreadsheets to track financial data and trends.
- Created memos, letters, emails, reports, presentations as requested by management.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Security Guard
flash security services
Brampton, ON
06.2021 - 07.2022
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access .
- Responded to alarms, emergencies, and disturbances.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Observed surveillance cameras for any suspicious activity or intruders.
- Provided customer service assistance to staff and visitors in a professional manner.
- Monitored closed circuit television systems.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
Front Desk Receptionist
Etobicoke General Hospital
Etobicoke, ON
10.2020 - 06.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
High School Diploma -
St Lawernce
Scarborough 01-2020
Skills
- Food service standards
- Product Knowledge
- Team Player
- Cash Handling
- Accuracy and efficiency
- Food safety knowledge
- Health and Safety Regulations
- Inventory Control
- Customer Service
- Customer Assistance
Languages
English , hindi , punjabi
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Cashier
needs convenience store and gas station
04.2023 - 02.2024
Office Administrator
Auto Cars And Sales
10.2021 - 07.2022
Security Guard
flash security services
06.2021 - 07.2022
Front Desk Receptionist
Etobicoke General Hospital
10.2020 - 06.2021
High School Diploma -
St Lawernce