Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANABEL MUNOZ

Drayton Valley,AB

Summary

Dependable service team member with proven skills in supporting restaurant operations and meeting diverse customer needs. Trained in safe food handling, supply stocking and sanitation. Team-oriented worker with excellent organizational and time management abilities. Friendly individual touting great customer engagement and upselling skills in Service Crew position. Knowledgeable in policies and procedures of fast food establishments. Offering reliability, punctuality and attention to detail.

Overview

27
27
years of professional experience

Work History

CASHIER

SOBEYS
Drayton Valley, Alberta
10.2013 - 10.2014
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Followed company security procedures for handling large sums of money.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Answered customer inquiries regarding store policies and procedures.
  • Issued receipts, refunds, credits or change due to customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Performed other duties as assigned by management.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

FOXWOOD INN

Mr. Joshua
Drayton Valley, Alberta
10.2013 - 10.2014
  • Enforced health regulations related to food safety standards on premises.
  • Resolved customer complaints quickly and professionally.
  • Assisted guests with any needs they had during their stay at the Inn.
  • Ensured that all rooms were cleaned, stocked, and inspected prior to guest arrival.
  • Inspected hotel rooms and public spaces to determine cleanliness and need for room updates.

SERVICE CREW MEMBER

TIM HORTON
Drayton Valley, Alberta
03.2016 - Current
  • Prepared food items according to recipes and menu specifications.
  • Maintained a clean work area throughout the shift.
  • Provided support to other staff members during busy hours when needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

CHILD CAREGIVER

Neil Chua
Edmonton, Alberta
03.2011 - 03.2014
  • Assisted with the development of motor skills by playing outdoor sports and physical activities.
  • Encouraged children to express themselves through creative outlets such as music or art.
  • Ensured that toys, furniture and equipment are clean and sanitized regularly.
  • Promoted healthy habits such as hand washing, social distancing.
  • Supervised meal times to ensure proper nutrition and hydration.
  • Developed individual care plans for children based on their needs and interests.
  • Established positive relationships with parents and guardians to communicate daily updates on their child's progress.
  • Assisted with meal preparation and clean up after meals.
  • Employed positive guidance strategies to encourage children and improve behavior.
  • Recorded child behavior, food, and medication information for supervisors.
  • Sanitized toys and tables to maintain clean, safe environment.
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Maintained daily records of activities, behaviors, meals, and naps.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Maintained safe play environment.

CHILD CAREGIVER

Ms. Lui Yuk Yee
, HONGKONG
04.2004 - 09.2011
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Educated families about available resources for home health care services in the local community.
  • Supported bathing, dressing and personal care needs.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Provided a safe environment in the home by adhering to safety standards while caring for the children.
  • Managed household tasks including laundry, grocery shopping, meal preparation, errands, and light cleaning.

CHILD CAREGIVER

Ms. Chuck Kit Ping
, HONGKONG
01.1998 - 05.2004
  • Assisted with the development of motor skills by playing outdoor sports and physical activities.
  • Encouraged children to express themselves through creative outlets such as music or art.
  • Promoted healthy habits such as hand washing, social distancing.
  • Established positive relationships with parents and guardians to communicate daily updates on their child's progress.
  • Assisted with meal preparation and clean up after meals.
  • Provided emotional support when needed during periods of distress or anxiety.
  • Managed multiple tasks simultaneously while remaining calm under pressure.
  • Maintained accurate records of each child's attendance, behavior, meals served, naps taken and activities participated in.
  • Administered medication in accordance with physician's instructions.
  • Developed individual care plans for children based on their needs and interests.
  • Organized age-appropriate activities such as arts and crafts, games and educational lessons.
  • Helped toddlers transition into pre-school settings through supportive guidance.
  • Secured indoor and outdoor premises to protect children.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Employed positive guidance strategies to encourage children and improve behavior.
  • Recorded child behavior, food, and medication information for supervisors.

Education

MEDICAL OFFICE ASSISTANT AND UNIT CLERK

BROOKES COLLEGE
CALGARY
05-2023

2 YRS COMPUTER SECRETARIAL

MANUEL L. QUEZON UNIVERSITY
PHILIPPINES
03-1998

Skills

  • Food Safety
  • Beverage Preparation
  • Basic food preparation
  • Payment Processing
  • Strong Work Ethic
  • Cash Handling
  • Food Running
  • Order Accuracy
  • Customer Service
  • FLUENT IN ENGLISH
  • Relationship Building
  • Cleaning and sanitizing
  • Food safety knowledge
  • Team Collaboration
  • Upselling abilities

Timeline

SERVICE CREW MEMBER

TIM HORTON
03.2016 - Current

CASHIER

SOBEYS
10.2013 - 10.2014

FOXWOOD INN

Mr. Joshua
10.2013 - 10.2014

CHILD CAREGIVER

Neil Chua
03.2011 - 03.2014

CHILD CAREGIVER

Ms. Lui Yuk Yee
04.2004 - 09.2011

CHILD CAREGIVER

Ms. Chuck Kit Ping
01.1998 - 05.2004

MEDICAL OFFICE ASSISTANT AND UNIT CLERK

BROOKES COLLEGE

2 YRS COMPUTER SECRETARIAL

MANUEL L. QUEZON UNIVERSITY

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