MA LUISA ERIKA FRANCIA
Scarborough,Canada
Summary
Committed Early Childhood Educator with experience in creating engaging, nurturing, and inclusive environments to support child development. Strengths include knowledge of child development theories, ability to design age-appropriate activities, and effective communication skills with both children and parents. Previous work has led to improved learning outcomes and increased parental involvement in children's education process.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Experience Leader
Mcdonalds
Toronto, Canada
05.2024 - Current
- Handled cash transactions accurately and efficiently
- Investigated guest complaints and utilized critical thinking to foster expedient resolution.
- Collaborated with team members to ensure smooth operations and customer satisfaction
- Developed and implemented strategies to enhance customer satisfaction and loyalty.
After-School Teacher
After School Program (BGC Dovercourt Club)
Toronto, Canada
01.2024 - Current
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Developed and enforced classroom rules to maintain order and promote positive behavior.
- Assisted students with homework assignments, ensuring comprehension and timely completion.
Teacher
Graceland Saviours Institution, Inc.
City of Batac, Philippines
08.2022 - 07.2023
- Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success
- Provided constructive feedback on assignments, empowering students to take ownership of their learning and academic growth
- Improved students by incorporating visual aids and real-life examples into lesson plans
Education
Diploma - Early Childhood Education
George Brown College
Toronto, ON12.2024
Bachelor - Secondary Education
Northern Christian College
Laoag City, Ilocos Norte, PH06.2022
Skills
- Leadership qualities
- Customer Service
- Verbal Communication
- Multitasking Abilities
- Teaching strategies
- Child development
- Student engagement
- Microsoft
Certification
- SmartServe
- First Aid & CPR/AED level C
- Inspiring Curiosity and Connection with Nature: Discovering the Wonders Right Outside Your Door
- Supporting Resiliency
References
- Igor Ribeiro - Supervisor BGC Dovercourt Club
- Beth Carbero - Mcdonald's General Mangager
Timeline
Guest Experience Leader
Mcdonalds
05.2024 - Current
After-School Teacher
After School Program (BGC Dovercourt Club)
01.2024 - Current
Teacher
Graceland Saviours Institution, Inc.
08.2022 - 07.2023
- SmartServe
- First Aid & CPR/AED level C
- Inspiring Curiosity and Connection with Nature: Discovering the Wonders Right Outside Your Door
- Supporting Resiliency
Diploma - Early Childhood Education
George Brown College
Bachelor - Secondary Education
Northern Christian College
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