Sibgha Abbasi
Saskatoon,CA
Summary
A dynamic leader in visitor experience, recognized for a proven track record in enhancing employee training and elevating customer satisfaction through effective communication. Expertise in financial management and problem-solving fosters an engaging and loyal atmosphere, driving revenue growth while ensuring a welcoming environment. Committed to creating memorable experiences that resonate with customers and contribute to long-term success. Passionate about cultivating a team-oriented culture that prioritizes employee development and exceptional service delivery.
Overview
3
3
years of professional experience
Work History
Guest Experience Leader
McDonalds
03.2023 - Current
- Provided training sessions for new employees on customer service expectations.
- Greeted guests upon arrival and provided a warm welcome.
- Greeted customers and answered any questions they had about the store’s products and services.
- Performed other duties as assigned by management.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Discounted purchases by scanning and redeeming coupons.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
- Keep check out areas clean, organized and well-stocked to maintain an attractive store.
Education
GED -
Centennial Collegiate
Skills
- Customer service
- Effective communication
- Time management
- Team collaboration
- Problem Solving
- Employee Training
- Cash handling
- Guest Experiences
- Self motivation
- Leadership qualities
Languages
English
Timeline
Guest Experience Leader
McDonalds
03.2023 - Current
GED -
Centennial Collegiate