Patel Maitri
Oshawa,ON
Summary
Motivated and organized individual with strong time management and organizational skills seeking entry-level opportunities to enhance abilities and contribute to company growth. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Able to operate Pharmacy Software easily. Proficient in using Microsoft Word, power point, Excel, and outlook.
Overview
4
4
years of professional experience
Work History
Pharmacy Assistant
Huron Health Pharmacy
Kitchener, Ontario
01.2024 - 08.2024
- Assisted in greeting patients and ensuring the accuracy of prescription information before filling.
- Conducted data entry for patient records, ensuring accuracy and compliance with regulations.
- Processed third-party adjudications and addressed billing issues, ensuring prompt resolution.
- Dispensed prescription medications with attention to detail and compliance with legal standards.
- Managed inventory, including stock rotation and ordering, ensuring optimal pharmacy stock levels.
- Handled OTC inquiries, providing general assistance or escalating complex questions to the pharmacist.
- Managed customer interactions during prescription pickup, ensuring excellent service and confidentiality.
- Supported the pharmacy team with clerical tasks, such as filing, organizing, and general housekeeping.
- Followed pharmacy protocols for safety, legal compliance, and patient confidentiality.
Pharmacy Assistant
Umiya Pharmacy
Surat , Gujarat,IN
01.2021 - 10.2023
- Facilitated patient care by accurately preparing and dispensing medications, under the supervision of a pharmacist.
- Entered prescription details and patient information into pharmacy software, ensuring compliance with data accuracy standards.
- Assisted in managing third-party insurance claims, ensuring timely adjudication, and resolving claim discrepancies.
- Performed inventory control tasks, including checking expiration dates, stocking shelves, and placing orders for low-stock items.
- Provided excellent customer service by answering prescription-related questions and referring customers to the pharmacist for more in-depth inquiries.
- Supported the pharmacist in maintaining a clean and organized work environment, following pharmacy best practices.
- Assisted in managing patient medication records and ensuring proper labeling and packaging of prescriptions.
- Complied with legal and regulatory requirements to ensure the safety and confidentiality of patient information.
Education
Associate of Science - Pharmaceutical Science
Durham College
Oshawa, ON04-2025
Associate of Science - Quality Assurance - Manufacturing And Management
Conestoga College
Waterloo, ON08-2024
Bachelor of Science - Pharmaceutical Medicine
Gujarat Technological University
Gujarat,IN06-2023
Skills
- Labeling prescriptions
- Processing payments
- Submitting insurance documents
- Processing orders
- Ordering and stocking medications
- POS System Operation
- Medication Dispensing
- Insurance Billing
- Prescription fulfillment
- Labeling and counting
Availability
- Available to work on flexible hours on Weekdays and Weekends.
Timeline
Pharmacy Assistant
Huron Health Pharmacy
01.2024 - 08.2024
Pharmacy Assistant
Umiya Pharmacy
01.2021 - 10.2023
Associate of Science - Pharmaceutical Science
Durham College
Associate of Science - Quality Assurance - Manufacturing And Management
Conestoga College
Bachelor of Science - Pharmaceutical Medicine
Gujarat Technological University
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