Mona Mohamed

Dedicated and knowledgeable Pharmacy Assistant with over five years of experience in the pharmaceutical industry. Proficient in utilizing the Kroll pharmacy management system and adept at handling patient inquiries and needs. Skilled in troubleshooting issues and managing schedules for pharmacy assistants to ensure efficient operations.

**Key Responsibilities:**

- Assist pharmacists in preparing and dispensing medications while ensuring compliance with legal and safety standards.

- Utilize the Kroll system for processing prescriptions, managing inventory, and maintaining accurate patient records.

- Handle patient interactions professionally, addressing inquiries, providing medication information, and ensuring a high level of customer service.

- Troubleshoot and resolve any issues related to prescriptions, patient records, or pharmacy operations.

- Develop and maintain schedules for pharmacy assistants, ensuring adequate coverage and efficient workflow.

- Train and supervise pharmacy assistants, fostering a collaborative and productive work environment.

- Monitor inventory levels and assist in ordering and restocking medications and supplies as needed.

- Stay informed about new medications, pharmacy policies, and industry regulations to provide accurate information to patients and staff.