Experienced management and operations professional seeking a leadership position where I can apply my strengths in team management, payroll processing, HR support, recruiting, and operational coordination in a fast-paced environment.
Overview
19
19
years of professional experience
Work History
Site Coordinator
Randstad
Tracy, CA
03.2021 - Current
Serve as the primary point of contact between the client site and Randstad, managing daily workforce operations.
Source, screen, interview, and place seasonal employees for a large logistics operation.
Schedule and coordinate meetings, lunches, employee engagement programs, holiday events, and monthly newsletters.
Utilize multiple recruiting methods including online sourcing, social media, referrals, cold calling, and networking.
Support and participate in job fairs to maximize candidate flow and staffing needs.
Provide guidance to employees on hiring, onboarding, training, compliance, and safety procedures.
Perform general administrative duties including answering phones, filing documents, greeting visitors, and maintaining records.
Manage end-to-end payroll processing, serving as the primary contact for timecard approvals, audits, and payroll accuracy.
Maintain KPI trackers, compliance documentation, and performance records with a high level of accuracy.
Oversee employee relations, including coaching, performance management, and resolution of HR-related issues.
Support employee development through mentoring and ongoing availability for questions or concerns.
Assistant Manager
U.S. Bank
Stockton, CA
02.2020 - 08.2021
Assisted the Branch Manager with daily operations and special projects to improve branch performance.
Supported recruiting, interviewing, hiring, coaching, and performance management of staff.
Assumed Branch Manager responsibilities when delegated to ensure continuity of operations.
Focused on compliance strategies and adherence to banking regulations.
Maintained accountability for daily branch operations, reporting accuracy, and staff performance.
Branch Manager
RPM Lenders
Oakland, CA
06.2017 - 02.2020
Led branch operations while coaching and mentoring team members to deliver exceptional customer service.
Achieved monthly performance and referral goals through effective leadership and customer engagement.
Assisted customers in identifying appropriate credit products based on financial needs.
Provided expert advice and built long-term customer relationships through consistent service.
Store Manager / Assistant Manager / Parts Sales Manager
AutoZone
San Leandro, Oakland & Hayward, CA
05.2007 - 05.2017
Progressively promoted through multiple leadership roles with increasing responsibility.
Recruited, hired, trained, and developed high-performing teams and future leaders.
Managed scheduling, workforce planning, and labor coordination for teams of up to 48 employees.
Organized job fairs, meetings, and onboarding sessions for regional staff.
Addressed employee concerns professionally and confidentially.
Recognized for top performance in sales, customer service, and operational excellence.
Education
High School Diploma -
James Logan High School
Union City, CA
06-2005
Skills
Office administration
Data entry proficiency
Workforce scheduling
HR documentation management
Customer service expertise
Event planning coordination
Regulatory compliance management
Proficient in Microsoft Office Suite
KPI reporting
Effective communication
Languages
Spanish
Native or Bilingual
Timeline
Site Coordinator
Randstad
03.2021 - Current
Assistant Manager
U.S. Bank
02.2020 - 08.2021
Branch Manager
RPM Lenders
06.2017 - 02.2020
Store Manager / Assistant Manager / Parts Sales Manager