Mahsa Annabi

- Managed cash handling operations, including opening and closing the vault and shipping/receiving cash. result in increase in customer satisfaction.

- Assisted customers with account inquiries, loan applications, and financial product recommendations, contributing to the achievement of branch sales targets.

- Developed strong relationships with clients, leading to referrals and increased client retention.

- Participated in training new staff members on banking procedures and customer service.

-Maintained compliance with banking regulations and internal policies

-Provided exceptional customer service by greeting and assisting customers with inquiries, purchases, and returns.

- Operated the cash register, accurately processing transactions and maintaining balanced cash drawers.

- Handled customer complaints and resolved issues in a professional and timely manner, ensuring customer satisfaction.

- Assisted in visual merchandising and inventory management to enhance the shopping experience.

-Assisted customers with shipping, printing, and related inquiries, providing comprehensive guidance.

- Operated the cash register and processed transactions accurately and efficiently.

- Managed incoming and outgoing mail, ensuring timely and accurate service.

- Handled customer inquiries and resolved issues, maintaining a positive and professional demeanor.

-Ensured efficient and accurate cash handling, processing customer purchases and returns with precision.

- Delivered friendly and helpful customer service, addressing questions and assisting with inquiries.

- Collaborated with team members to achieve department goals and meet customer demands effectively.