Manvir Deo
Abbotsford
Summary
Detail-oriented Banking Professional with over 2 years of experience in the banking industry, specializing in customer service, helping expand customers financial knowledge, and financial solutions. Proven track record of assisting clients with their banking needs, resolving inquiries, and ensuring smooth account operations. Skilled in promoting banking products, maintaining customer satisfaction, and identifying opportunities for growth. Strong knowledge of banking procedures, regulations, and financial products, paired with excellent communication and problem-solving abilities.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Customer Experience Associate
TD Canada Trust
09.2022 - Current
- Day-to-day personal and business banking transactions
- Solving clients' problems efficiently and professionally
- Referring clients to investments and providing advice on borrowing
- Advising clients on how to make banking easier and more efficient
Sales and Customer Service Representative
Meri Peri Construction
- Company Overview: Construction Company
- Communicate with clients and set schedules for workers
- Contacted builders/contractors and set up future work sites and schedules for the company
- Accepted bids and offers per square foot for framing and foundations
- Provided estimates for clients
- Created payroll and deductions
- Referred clients to known contractors and builders
- Construction Company
Abbotsford Junior Police Academy
- Company Overview: Abbotsford Police Department
- Abbotsford Police Department
Big Brother Big Sister of Canada
- Encouraged and mentored middle schoolers from rough backgrounds
- Assisted and motivated them through the school year
- Help change their negative thoughts about school and the community
- Understood their personal problems and feelings
Crime Prevention Officer
Mission RCMP Crime Prevention Office
- Patrolling the city of Mission includes doing speed watch and patrol
- Assist in providing safety to the community of Mission and providing help to the people of Mission by understanding any concerns and forwarding them to the right locations for further assistance
- RCMP level 1 security clearance successfully obtained
Education
High School Diploma -
Rick Hansen Secondary School
Abbotsford, B.C01.2020
2-year Diploma - Criminology and Criminal Justice
University of Fraser Valley
Abbotsford, B.C01.2023
Skills
- Bilingual (English and Punjabi)
- Dependability
- Problem-solving
- Product knowledge
- Sales strategy
- Strong mathematical skills
- Attention to detail
- Customer service
Certification
Investment Funds Course (IFC) Canadian Securities Institute (CSI)
Languages
English
Full Professional
Punjabi
Full Professional
Timeline
Customer Experience Associate
TD Canada Trust
09.2022 - Current
2-year Diploma - Criminology and Criminal Justice
University of Fraser Valley
Sales and Customer Service Representative
Meri Peri Construction
Abbotsford Junior Police Academy
Big Brother Big Sister of Canada
Crime Prevention Officer
Mission RCMP Crime Prevention Office
High School Diploma -
Rick Hansen Secondary School
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