Mahesh Kumar
Mississauga,ON
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Croma Electronics
02.2023 - 09.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Maintain a thorough understanding of company products/services, features, pricing, and promotions to effectively address customer queries and promote upselling or cross-selling opportunities.
Inventory Controller
Smart Basket
06.2022 - 12.2022
- Inventory Management: Monitor and maintain accurate inventory levels.Implement systems to track stock quantities and movements.
- Following FIFO
Education
Post Graduate Diploma - Project Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON08.2024
Bachelor of Science - Computer Science And Engineering
Maharaja Ranjit Singh Punjab Technical University
India06.2022
Skills
- Excellent communication
- Problem-solving abilities
- Teamwork and collaboration
- quick learner
- Product Knowledge
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
Croma Electronics
02.2023 - 09.2023
Inventory Controller
Smart Basket
06.2022 - 12.2022
Post Graduate Diploma - Project Management
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Science - Computer Science And Engineering
Maharaja Ranjit Singh Punjab Technical University
Similar Profiles
Sumith SunilSumith Sunil
Sales Associate at Croma ElectronicsSales Associate at Croma Electronics
Dhruv PatelDhruv Patel
Customer Service Representative at Croma ElectronicsCustomer Service Representative at Croma Electronics
Adarsh v pAdarsh v p
Sales Promoter at SAMSUNG & CROMA HILITE MALL NIKSHAN ELECTRONICSSales Promoter at SAMSUNG & CROMA HILITE MALL NIKSHAN ELECTRONICS