Summary
Overview
Work History
Education
Skills
Timeline
Generic

Callie Drouin

Burlington,Canada

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Petsmart
01.2022 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Maintained up-to-date knowledge of product and service changes.
  • Handled customer inquiries and suggestions courteously and professionally
  • Answered constant flow of customer calls with minimal wait times.

Photographer

Forever Young Photography
2018 - 2020
  • Specialized in child photography, working effectively with kids of all ages
  • Planned and prepared for on-location and studio shoots
  • Selected and set up appropriate props, backdrops, and lighting

Actress and Model

FORD
  • Performed in front of large crowds in fashion shows for clients such as Joe Fresh and Hilary Duff
  • Voice over work for Much Music
  • Commercial work for clients such as McDonald's, Little Tykes and Dairy Farmers of Canada
  • Television work for TVO amongst others

Education

High School Diploma -

Blyth Academy Online Learning

All Star Competitive Cheerleading

Power Cheer Toronto

Various Dance Styles

Canadian Dance Company
Oakville, ON

Skills

  • Excellent communication with guests of all ages, wonderful with kids
  • All Star Cheerleading experience (Dance, Acrobatic, Stunting)
  • Television experience
  • Experience performing in front of large crowds
  • Interpersonal Communication
  • Teamwork and Collaboration
  • Excellent Communication

Timeline

Customer Service Representative

Petsmart
01.2022 - Current

Photographer

Forever Young Photography
2018 - 2020

Actress and Model

FORD

High School Diploma -

Blyth Academy Online Learning

All Star Competitive Cheerleading

Power Cheer Toronto

Various Dance Styles

Canadian Dance Company
Callie Drouin