Callie Drouin
Burlington,Canada
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Petsmart
01.2022 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recommended products to customers, thoroughly explaining details.
- Maintained up-to-date knowledge of product and service changes.
- Handled customer inquiries and suggestions courteously and professionally
- Answered constant flow of customer calls with minimal wait times.
Photographer
Forever Young Photography
2018 - 2020
- Specialized in child photography, working effectively with kids of all ages
- Planned and prepared for on-location and studio shoots
- Selected and set up appropriate props, backdrops, and lighting
Actress and Model
FORD
- Performed in front of large crowds in fashion shows for clients such as Joe Fresh and Hilary Duff
- Voice over work for Much Music
- Commercial work for clients such as McDonald's, Little Tykes and Dairy Farmers of Canada
- Television work for TVO amongst others
Education
High School Diploma -
Blyth Academy Online Learning
All Star Competitive Cheerleading
Power Cheer Toronto
Various Dance Styles
Canadian Dance Company
Oakville, ONSkills
- Excellent communication with guests of all ages, wonderful with kids
- All Star Cheerleading experience (Dance, Acrobatic, Stunting)
- Television experience
- Experience performing in front of large crowds
- Interpersonal Communication
- Teamwork and Collaboration
- Excellent Communication
Timeline
Customer Service Representative
Petsmart
01.2022 - Current
Photographer
Forever Young Photography
2018 - 2020
Actress and Model
FORD
High School Diploma -
Blyth Academy Online Learning
All Star Competitive Cheerleading
Power Cheer Toronto
Various Dance Styles
Canadian Dance Company