Mahakpreet Singh
Halifax
Summary
Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.
Overview
5
5
years of professional experience
Work History
Personal Support Worker
Home Instead
08.2024 - Current
- Assist clients with daily living needs to maintain self-esteem and general wellness.
- Assist clients with daily living activities, promoting independence and wellbeing.
- Assist clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintain accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
Cashier
Needs Convenience Store
07.2022 - 06.2024
- Welcomed and engaged customers in a friendly and approachable manner, creating a positive shopping experience and contributing to increased customer satisfaction
- Processed a high volume of transactions accurately and efficiently using a sophisticated point-of-sale (POS) system, ensuring minimal errors and maximizing operational efficiency
- Proficiently handled cash, credit, and electronic payments, demonstrating strong mathematical skills and maintaining a balanced cash drawer at the end of each shift
- Actively assisted customers with inquiries, product location, and provided detailed information about promotions, discounts, and loyalty programs, resulting in increased customer loyalty and repeat business
- Collaborated with the store team to ensure a seamless and cohesive customer experience, participating in cross-functional training to enhance overall store operations
Caregiver
Sri Chand Hospital
08.2020 - 10.2021
- Assisted patients with daily activities such as bathing, dressing, and feeding
- Helped nurses and doctors with medical tasks
- Observed and recording patient conditions and reporting changes to medical staff
- Aiding patients with movement, including transferring, including transferring them from their beds to wheelchairs
- Ensuring patient rooms and common areas are clean and sanitized
- Providing companionship and emotional support to the patients
- Maintaining accurate records of patient care and treatments
- Ensuring medical supplies and equipment are properly stocked and maintained
Education
Diploma in Government Management - Arts
Cape Breton University
Sydney, None12-2024
Skills
- Customer service
- Team collaboration
- Regulatory compliance
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Decision making aptitude
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Personal Support Worker
Home Instead
08.2024 - Current
Cashier
Needs Convenience Store
07.2022 - 06.2024
Caregiver
Sri Chand Hospital
08.2020 - 10.2021
Diploma in Government Management - Arts
Cape Breton University
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