Summary
Overview
Work History
Education
Skills
Languages
Certification
Personal Information
Highlights Of Skills And Qualifications
Timeline
Generic
Nadege Otshudi T

Nadege Otshudi T

Richmond,ON

Summary

I am proud to be a PSW because it's nice to hear my clients say : I don't know what I'd do without you. ' There's a feeling of achievement which make me want to help people more and make them feel better.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Garden Terrace, OMNI Healthcare
10.2022 - Current
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders
  • Built strong relationships with clients to deliver emotional support and companionship
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance
  • Assisted clients with daily living needs to maintain self-esteem and general wellness

Cleaner/Maintenance

Hallmark Housekeeping Services Inc
04.2017 - Current
  • Cleaning at school and girls resident

Customer Service Representative

Millenium 1 Solutions
01.2019 - 04.2019
  • Call center agent

Call center agent

Gabriel Pizza
10.2015 - 03.2016
  • Taking customer orders

Brand Ambassador

Mosaic Sales
01.2010 - 01.2012

Cashier and Production

Calgary, AB
01.2011 - 12.2011
  • Selling and serving at the front desk
  • Baking and cooking at the production site

Customer Service Representative

Calgary, AB
01.2009 - 12.2009
  • Work with assigned client group and support activities(product info, inquires, returns, claims, damages and credits)
  • Maintain client database and contacts and build strong long lasting relationships within the industry
  • Greet and record all customers and visitors

Receptionist

Pacific Hotel
01.2008 - 12.2009
  • Responsible for answering phones
  • Welcomed people and helped with orientation

Education

Graduate Certificate - Personal Support Worker

Willis College
Ottawa, ON
09.2022

Early Childhood Education -

Algonquin College
10.2018

High school diploma -

Adult High School
Ottawa, ON
06.2015

Esl -

Bow Valley College
Calgary, AB
09.2010

Skills

  • Strong customer service background
  • Empathetic
  • Bilingual
  • Served client with courtesy and respect
  • Served customers in a prompt and friendly manner
  • Provided assistance when needed
  • Responsible
  • Hardworking
  • Flexible
  • Trustworthy
  • Strong independent or team worker
  • Well-developed interpersonal skills
  • Respectful to others
  • Enjoy learning new things
  • Punctual
  • Accurate in assignments
  • Meal Preparation
  • Communication
  • Conflict Resolution
  • Computer Skills
  • Customer Service

Languages

English
Native or Bilingual
French
Native or Bilingual
Swahili
Native or Bilingual
Lingala
Native or Bilingual

Certification

Personal Support Worker, Current

Personal Information

Willing To Relocate: Anywhere

Highlights Of Skills And Qualifications

  • Strong customer service background
  • Assisted customers in product selection and sales
  • Served client with courtesy and respect
  • Served customers in a prompt and friendly manner
  • Provided assistance when needed
  • Fluent in reading, writing, and speaking in English, French, Swahili, Lingala, and Ugandan
  • Responsible, hardworking, flexible and trustworthy
  • Strong independent or team worker
  • Well-developed interpersonal skills and respectful to others
  • Enjoy learning new things
  • Punctual and accurate in assignments

Timeline

Personal Support Worker

Garden Terrace, OMNI Healthcare
10.2022 - Current

Customer Service Representative

Millenium 1 Solutions
01.2019 - 04.2019

Cleaner/Maintenance

Hallmark Housekeeping Services Inc
04.2017 - Current

Call center agent

Gabriel Pizza
10.2015 - 03.2016

Cashier and Production

Calgary, AB
01.2011 - 12.2011

Brand Ambassador

Mosaic Sales
01.2010 - 01.2012

Customer Service Representative

Calgary, AB
01.2009 - 12.2009

Receptionist

Pacific Hotel
01.2008 - 12.2009

Early Childhood Education -

Algonquin College

High school diploma -

Adult High School

Graduate Certificate - Personal Support Worker

Willis College

Esl -

Bow Valley College

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Nadege Otshudi T