Erica Anderson
St. Catharines
Summary
Offering blend of interpersonal skills and willingness to learn and grow within customer service leadership role. Delivers solid understanding of customer service principles and effective communication techniques. Ready to use and develop problem-solving and team-building skills in your establishment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal support worker
Niagara long term care residence
01.2025 - Current
- Assisting residents with bathing, washing and dressing
- Assisting residents with feedings
- Doing small household chores
Budtender
Top shelf cannabis
06.2021 - 12.2021
- Cashier
- Greeting customers
- Stocking up items and clean
- Help customers pick what's best for their needs
- Opening and closing up store
Team Member
Tim Hortons
06.2017 - 05.2018
- Serve customers in store and drive thru
- Cashier
- Prepare drinks and food orders
- Baking the baked good
- Cleaning surfaces
Education
Personal Support Worker Certification -
Westervelt College
01.2021
Ontario Secondary School Diploma - undefined
Catholic Central High School
01.2016
Skills
- Extremely dedicated, organized, and team oriented
- Outstanding customer service, communication, and interpersonal skills
- Highly adept at assisting coworkers and customers utilizing best practices
- Detail oriented, strong organizational skills with ability to carry out tasks with minimal supervision
- Dementia care
- Customer service
- Teamwork and collaboration
- Positive attitude
Languages
English
Certification
- PCW - Personal Care Worker
Timeline
Personal support worker
Niagara long term care residence
01.2025 - Current
Budtender
Top shelf cannabis
06.2021 - 12.2021
Team Member
Tim Hortons
06.2017 - 05.2018
Ontario Secondary School Diploma - undefined
Catholic Central High School
Personal Support Worker Certification -
Westervelt College
Similar Profiles
Ancy Susan VargheseAncy Susan Varghese
Personal Support Worker at NIAGARA LONG TERM CARE RESIDENCEPersonal Support Worker at NIAGARA LONG TERM CARE RESIDENCE
Rosmi John (BSN, RN)Rosmi John (BSN, RN)
Registered Nurse at Niagara Long Term Care ResidenceRegistered Nurse at Niagara Long Term Care Residence
NAVDEEP KAURNAVDEEP KAUR
Personal Support Worker at AGE CARE LONG TERM CARE RESIDENCEPersonal Support Worker at AGE CARE LONG TERM CARE RESIDENCE
Jose Edson Vilchez SotayaJose Edson Vilchez Sotaya
Construction Worker at Ucc ConstractionConstruction Worker at Ucc Constraction
Panetta PanettaPanetta Panetta
Front of House Supervisor at Vittorio's Italian EateryFront of House Supervisor at Vittorio's Italian Eatery