Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Maggie  Young

Maggie Young

Edmonton

Summary

Dynamic Dental Administrator with a proven track record at Smiles Dental Group, excelling in patient coordination and office management. Skilled in dental terminology and fostering strong communication, I significantly enhance patient satisfaction and streamline operations. Expert in leveraging human resources and customer service skills to build a cohesive team and optimize office efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Dental Administrator

Smiles Dental Group
09.2024 - Current
  • Patient Coordination
  • Greet patients and provide a welcoming atmosphere.
  • Schedule and confirm appointments, ensure optimal booking.
  • Manage patient intake,registration,and insurance verification.
  • Address patient inquiries and problem solve and issues that arise.
  • Maintain accurate nd up to date patient records and billing information.
  • Process insurance claims and follow up on delays and denials.
  • Work with the team to insure daily Schedule is ready and optimized.
  • organize and maintain a clean, professional environment.



Just Bee Wearable Art

Self-employeed
05.2020 - Current

Owner and Operator of Fine and costume jewelry. I design and create all the items I sell. Designed and build my online platforms including webdesign and e-commerce set up. I have strong skills is relationship building with local suppliers at trade shows.

Store Manger

H&M Hennes & Mauritz
09.2022 - 12.2023
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Supervised guests at front counter, answering questions regarding products.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximise sales through KPI training
  • Lead mangers to one team mindset
  • Train and onboard new mangers and visual merchandisers
  • Maintain high standards in all operation areas

Education

Certificate - Dental Administration

Dental Choice Academy
Edmonton
02-2025

Skills

  • Human resources
  • Dental terminology
  • Supply ordering
  • Payroll processing
  • Customer service
  • Strong communication skills
  • Office Management
  • Treatment Coordination
  • Team building and moral
  • Accounts receivable

Certification

Yoga and meditation teacher since 2012

Timeline

Dental Administrator

Smiles Dental Group
09.2024 - Current

Store Manger

H&M Hennes & Mauritz
09.2022 - 12.2023

Just Bee Wearable Art

Self-employeed
05.2020 - Current

Certificate - Dental Administration

Dental Choice Academy
Maggie Young