Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Custom
Certification
Timeline
Generic

Teressa Wright

Victoria,BC

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Dental Administrator

Westshore Dental Centre
Victoria, BC
01.2014 - 01.2024
  • Work in a team of receptionists, dentists and hygienists in a paperless office
  • Book appointments, complete patient reminder calls, answer phone calls
  • assist patients in accessing insurance information, explain insurance and treatment plans.
  • Obtain preauthorization from insurance companies and forward referrals to specialists.
  • Monitor inventory, order and receive office and dental supplies
  • Balance accounts daily, monthly and year end; identify and rectify discrepancies.

Dental Administrator

Mayfair Dental
Victoria, BC
01.2014 - 01.2017

Dental Administrator

Dr David Thom
Victoria, British Columbia
08.2010 - 12.2016

Dental Administrator

Dr Andrew Glen
Victoria, British Columbia
08.1999 - 08.2010

Education

Basic Accounting

Westshore Learning Dentre
Victoria, BC
01-2011

Medical Terminology

Camosun College
Victoria, BC
01-2008

Certified Dental Assistant

Camosun College
Victoria, None
06-1999

Skills

  • Office administration
  • Recall system management
  • Collections management
  • Patient scheduling
  • Human resources
  • Referral management

Affiliations

  • Participated in the 2015 Ride to Conquer Cancer

Accomplishments

  • Acquired my class 6 license in 2017.

Custom

  • I am looking for the opportunity to diversify my need to learn new skills and apply my interpersonal skills in a different arena. I believe BC Transit is the perfect place for me to do this.

Certification

  • 2017 took a fork lift operator course.
  • 2019 acquired Possession and Acquisition License.

Timeline

Dental Administrator

Westshore Dental Centre
01.2014 - 01.2024

Dental Administrator

Mayfair Dental
01.2014 - 01.2017

Dental Administrator

Dr David Thom
08.2010 - 12.2016

Dental Administrator

Dr Andrew Glen
08.1999 - 08.2010

Basic Accounting

Westshore Learning Dentre

Medical Terminology

Camosun College

Certified Dental Assistant

Camosun College
Teressa Wright