Maegan Moody
Rossland,British Columbia
Summary
Sociable and bubbly server offering 4+ years of experience delivering friendly, prompt service to customers, and an overall love with hospitality. Skillful in making personalized menu recommendations and building rapport with both new and local customers. In-depth knowledge of POS Systems and quick adapting to in house operations and structure of service.
Overview
4
4
years of professional experience
Work History
Breakfast Team Lead
The Josie Hotel - Autograph Collection
12.2023 - Current
- Coordinating with management team to oversea a staff of 30+
- Acting Manager On Duty when roster on as such
- Trained new team members in all areas of restaurant to insure quality control
Labourer Plumber
Cascade Mechanical
05.2023 - 11.2023
- Repairing clients plumbing problems, assembling pipes, and handling various tools
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
Server
The Josie Hotel - Autograph Collection
12.2022 - 04.2023
- Satisfied customers in ensuring to top off drinks, offer condiments, napkins and other items
- Developed rapport with guests and assisted in generation repeat business by providing exceptional customer service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Extensive knowledge in using Silverware POS system.
Allrounder / Barista
Food Wine Friends
06.2022 - 11.2022
- Making quality coffee in a faced paced cafe environment
- Managed morning rush customers daily with efficient, levelheaded customer service.
- Maintained a clean and organized work space, enabling coworkers to locate resources and product.
Bartender / Server
Tomahawks Food Drink
04.2022 - 11.2022
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Proficiency in making high quality cocktails from both a set menu and customer favorites in a high intensity rush.
- Overseeing and delivering table service to 8 - 12 table sections in a high turnover environment.
Bartender / Allrounder
The Wandi Pub
10.2021 - 06.2022
- Managed time efficiently in order to complete all tasks within deadlines.
- Stock control and ordering.
- Advanced knowledge of Pyro POS systems
Bartender / Server
The General Store And Bar
05.2021 - 09.2021
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Supported special events such as private functions and ticketed live music through attentive service, adapting quickly to varying needs of guests or clients.
- Managing both accommodation and restaurant bookings
Server Supervisor
The Amazing Grace
09.2020 - 04.2021
- Training and orientating new staff
- Trusted in balancing money tills and safely depositing company money.
- Opening and closing a venue
- Liaising with wine and been company representatives
- Extensive knowledge on Ordermate POS systems
Education
First Aid & CPR/AED Level C (BL) - First Aid
Pure Mountain Adventure
Canmore, AB11.2023
High School Diploma -
John Paul College
Frankston Australia 11.2017
Skills
- Complaint resolution
- Leadership
- Prioritizing tasks
- Problem solving
- Attention to detail
- Teamwork and collaboration
Timeline
Breakfast Team Lead
The Josie Hotel - Autograph Collection
12.2023 - Current
Labourer Plumber
Cascade Mechanical
05.2023 - 11.2023
Server
The Josie Hotel - Autograph Collection
12.2022 - 04.2023
Allrounder / Barista
Food Wine Friends
06.2022 - 11.2022
Bartender / Server
Tomahawks Food Drink
04.2022 - 11.2022
Bartender / Allrounder
The Wandi Pub
10.2021 - 06.2022
Bartender / Server
The General Store And Bar
05.2021 - 09.2021
Server Supervisor
The Amazing Grace
09.2020 - 04.2021
First Aid & CPR/AED Level C (BL) - First Aid
Pure Mountain Adventure
High School Diploma -
John Paul College
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