Madonna Balo
Summary
Outgoing and friendly with a strong focus on customer service and satisfaction. Knowledge of food handling and safety procedures, coupled with ability to quickly learn menu items and point-of-sale systems. Driven to create positive dining experience for all customers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Counter Attendant
Burnin' Bird
04.2024 - 08.2024
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Collaborated with kitchen staff to ensure accurate order fulfillment.
- Resolved customer complaints and concerns
- Managed multiple tasks in high-volume environment.
- Ensured cleanliness and organization of all restaurant surfaces, restocked supplies, and maintained an orderly environment.
Food Counter Attendant
South St Burger + La Diperie Red Mile
08.2022 - 03.2023
- Greeted customers with smile and provided helpful suggestions.
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods.
- Encouraged culture of cleanliness among staff, leading by example.
Cashier
Sunterra Keynote
04.2022 - 06.2022
- Provided customers with friendly and courteous service
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
High School Diploma -
St. Mary's High School
Calgary, AB05-2024
Skills
- Accuracy and efficiency
- Quick learner
- Cash handling
- Efficient multitasking
- Adaptable
- Organized
- Highly dependable
- Team player
Certification
- ProServe
- CPR / Standard First Aid Certified
Timeline
Food Counter Attendant
Burnin' Bird
04.2024 - 08.2024
Food Counter Attendant
South St Burger + La Diperie Red Mile
08.2022 - 03.2023
Cashier
Sunterra Keynote
04.2022 - 06.2022
- ProServe
- CPR / Standard First Aid Certified
High School Diploma -
St. Mary's High School
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