Madison McCarthy
Saint-Lazare,QC
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
3
3
years of professional experience
Work History
Waitress
Restaurant Embers
Hudson, QC
12.2021 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Hostess
Restaurant MonVillage
Saint-Lazare, QC
05.2021 - 11.2021
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
Pharmacy Technician
Pharmaprix
Saint-Lazare, QC
11.2019 - 05.2021
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted, measured and compounded medications following standard procedures.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Pharmacy Technician
Brunet
Saint-Lazare, QC
06.2019 - 10.2019
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted, measured and compounded medications following standard procedures.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Education
Bachelor of Arts - Psychology
University of Ottawa
Ottawa, ON05.2024
No Degree - Social Sciences
John Abbott College
Sainte-Anne-de-Bellevue, QCHigh School Diploma -
Collège Bourget
Rigaud, QC06.2019
Skills
- Bilingual (French and English)
- AssystRX
- Data Entry
- Prescription Filling and Labeling
- Verbal and Written Communication
- Answering and Routing Calls
- Equipment Cleaning and Maintenance
Timeline
Waitress
Restaurant Embers
12.2021 - Current
Hostess
Restaurant MonVillage
05.2021 - 11.2021
Pharmacy Technician
Pharmaprix
11.2019 - 05.2021
Pharmacy Technician
Brunet
06.2019 - 10.2019
Bachelor of Arts - Psychology
University of Ottawa
No Degree - Social Sciences
John Abbott College
High School Diploma -
Collège Bourget
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