Julia Lamadeleine
Casselman,ON
Summary
Aspiring high ticket sales professional with a strong commitment to growth, performance, and client success. Fast learner with excellent communication skills, and a result driven mindset. Available immediately for full time opportunities and eager to make a meaningful impact in a dynamic sales environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Boston Pizza Restaurant
09.2023 - Current
- Promoted daily specials and consistently upsold menu items to enhance revenue and guest satisfaction.
- Built strong guest relationship through personalized service and effective communication.
- Managed front-of-house operations efficiently while maintaining a sales-focused and welcoming environment.
Team Leader
Calypso Water Park
06.2023 - 09.2025
- Supervised kitchen operations to ensure efficiency, accuracy and support higher daily revenue through faster service and less delays.
- Trained and motivated staff to maintain high performance standards, contributing to overall team productivity and smooth service flow during peak hours.
- Collaborated with management to optimize workflows and minimize waste, helping reduce cost and improve overall profitability.
- Coordinated project timelines and resource allocation to meet organizational goals.
Team Leader
McDonald's
01.2022 - 10.2024
- Led and coached team members to deliver fast, friendly service that encouraged repeat customers and boosted overall sales performance.
- Analyzed performance metrics to identify areas for improvement and optimize results.
- Organized shift operations and delegated tasks efficiently to maintain productivity and meet service goals during peak hours.
- Supported management in training new employees on quality standards, upselling techniques and effective teamwork to enhance guest satisfaction.
Education
High School Diploma -
École Secondaire Catholique De Casselman
Casselman, ON01-2025
Dual Credit -
La Cité Collegiale
Ottawa, ON06-2024
Skills
- Sales & persuasion techniques
- Customer relationship building
- Time management and organization
- Team leadership & training
- Conflict resolution
- Bilingual: French and english
Certification
New World Sales training and placement agency (2025):
- Completed comprehensive training, focused on high ticket sales, lead generation, and client relationship building.
- Participated mock calls and roleplays to practice discovery, objection handling and value-based selling.
- Received personalized 1:1 coaching with feedback on mock calls to strengthen performance and improve closing effectiveness.
Timeline
Waitress
Boston Pizza Restaurant
09.2023 - Current
Team Leader
Calypso Water Park
06.2023 - 09.2025
Team Leader
McDonald's
01.2022 - 10.2024
High School Diploma -
École Secondaire Catholique De Casselman
Dual Credit -
La Cité Collegiale