Summary

Overview

Work History

Education

Skills

Languages

Timeline

SaintCyr NTSINZI

Ottawa,Ontario

Summary

Dynamic and customer-focused professional with over 3 years of experience in customer service, sales, and hospitality. Skilled at handling customer interactions, problem-solving, and working efficiently in fast-paced environments. Strong background in bartending, telecommunications, and logistics. Bilingual (French & English) with basic knowledge of Kiswahili.

Overview

years of professional experience

Work History

Bartender

Guvnor Lounge

01.2024 - Current

Prepare and serve alcoholic and non-alcoholic beverages.
Ensure excellent customer service and maintain a welcoming atmosphere.
Manage inventory and comply with alcohol regulations.
Handle cash and card payments, recording sales transactions.

Telemarketer

MSI Corp (Bell)

05.2023 - 05.2024

Contact potential customers to promote and sell Bell services.
Present and explain mobile, internet, and phone service plans.
Handle objections and follow up with leads to close sales.
Consistently meet and exceed monthly sales targets.

Construction Laborer

Labortek

05.2022 - 04.2023

Load and unload construction materials at work sites.
Assist skilled workers such as carpenters, bricklayers, and roofers.
Assemble and dismantle scaffolding, barriers, and temporary structures.
Ensure site safety by handling hazardous materials and directing traffic.

Warehouse Sorter

Joeypo Inc (Amazon)

11.2020 - 05.2022

Sort and organize packages for delivery.
Label, pack, and load items according to shipping procedures.
Operate warehouse equipment and maintain a clean workspace.
Ensure efficient package handling to meet delivery deadlines.

Education

Science A - Math-Physics-IT

École Indépendante

Bujumbura Mairie

Social Sciences

University of Ottawa

Ottawa