ZOÉ DOIRON
Miramichi,Canada
Summary
Experienced with customer service and problem-solving in fast-paced environment. Utilizes effective communication and active listening to address customer concerns promptly. Knowledge of various customer service software and techniques, ensuring seamless and positive customer experience.
Overview
8
8
years of professional experience
Work History
Bartender/Server
The Well Pub
06.2024 - Current
- Part Time
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Customer Service Rep
Chiefs Tobacco and Vapes
09.2023 - 06.2024
- Part Time
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Support Employee
ARC
02.2022 - 04.2022
- Part Time
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
Sandwich Artist
Subway
06.2017 - 08.2018
- Part Time
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
Education
Eyelash, Brow and Gel Nail Tech
Amoura Aesthetics
Miramichi, NB01.2023
Diploma -
James M. Hill High School
Miramichi, NB01.2021
Skills
- Bilingual (French-English)
- Willing to learn
- Team player
- Helpful and friendly
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Bartender/Server
The Well Pub
06.2024 - Current
Customer Service Rep
Chiefs Tobacco and Vapes
09.2023 - 06.2024
Support Employee
ARC
02.2022 - 04.2022
Sandwich Artist
Subway
06.2017 - 08.2018
Eyelash, Brow and Gel Nail Tech
Amoura Aesthetics
Diploma -
James M. Hill High School
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