Mackenzie Nowe
Surrey,BC
Summary
Experienced Veterinary Assistant known for handling temperamental animals with relative ease and gentleness. Highly organized and works well in team environments. Dedicated to providing excellent animal care and client service.
Overview
4
4
years of professional experience
Work History
Office Administrator
South Shore Periodontics
09.2022 - 01.2024
- Communicated with referring practitioners and clinics re: appointment bookings, cancellations, treatment plans etc.
- Handled confidential information and documents with discretion and maintain their proper organization (data entry/filing).
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Processed incoming/outgoing mail, emails and phone calls efficiently.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records
Veterinary Technician Assistant
Sunshine Hills Veterinary Clinic
06.2020 - 06.2022
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Improved client relations through effective communication and education on pet health needs.
- Fulfilled reception and administrative duties (scheduling appointments, ordering supplies, record keeping etc..)
- Performed technical nursing skills such as: IV catheter placement, blood collection, urine collection and taking radiographs.
Education
Veterinary Office And Animal Care Certificate -
Douglas College
03.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Animal Safety
- Patient Care Monitoring
- Multitasking Abilities
- Animal Nutrition
- Sanitation protocols
Languages
French
Full Professional
Timeline
Office Administrator
South Shore Periodontics
09.2022 - 01.2024
Veterinary Technician Assistant
Sunshine Hills Veterinary Clinic
06.2020 - 06.2022
Veterinary Office And Animal Care Certificate -
Douglas College
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