Luisa Obregon
Los Angeles
Summary
Friendly and dependable professional with experience working in fast-paced, customer-facing environments. I’ve worked both on the front line and in leadership roles, where I was trusted to make important decisions, handle large amounts of cash, and support team members during busy shifts. I’m known for staying calm under pressure, communicating clearly with customers and coworkers, and keeping things running smoothly. Fluent in Spanish and currently studying Psychology at CSUDH, I bring a strong understanding of people, teamwork, and customer care to everything I do.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
PLS Check Cashing
09.2023 - 02.2026
- Made independent, high-stakes decisions on whether to approve or deny check-cashing transactions in accordance with company policies
- Responsible for handling and safeguarding large sums of cash daily
- Ensured accuracy in cash balancing, drawer reconciliation, and end-of-shift reports
- Supervised daily branch operations and supported staff during shifts
- Trained new employees and enforced compliance with financial and security procedures
- Resolved customer issues professionally while maintaining security and accuracy
Boba Barista
Its Boba Time
04.2022 - 03.2023
- Prepared boba drinks, milk teas, and specialty beverages quickly and accurately
- Provided friendly customer service in a fast-paced environment
- Handled cash register transactions and mobile orders
- Maintained cleanliness of workstations and front-of-house areas
- Worked collaboratively with team members during busy rushes
Education
High School Diploma -
John C Fremont High School
Los Angeles, CABachelor of Science - Psychology
California State University, Dominguez Hills
Carson, CA06-2028
Skills
- Customer service & communication
- Cash handling & POS systems
- Fast-paced multitasking
- Team leadership & training
- Time management
- Cleanliness & food safety awareness
Languages
Spanish
Native or Bilingual
Timeline
Shift Supervisor
PLS Check Cashing
09.2023 - 02.2026
Boba Barista
Its Boba Time
04.2022 - 03.2023
High School Diploma -
John C Fremont High School
Bachelor of Science - Psychology
California State University, Dominguez Hills