Lucas Velez
Ottawa,ON
Overview
3
3
years of professional experience
Work History
Behavioural Counsellor
Bairn Croft Residental Services
Ottawa, Ontario
09.2025 - Current
- Support residents with behavioural and emotional needs through structured daily routines
- Use de-escalation and emotional regulation strategies during moments of distress
- Provide one-to-one support that promotes safety, stability, and trust
- Maintain professional boundaries while building supportive helping relationships
- Collaborate with team staff to implement behavioural support plans
- Document observations and communicate changes in behaviour to supervisors
- Model calm, consistent responses in high-stress situations
- Foster an environment that promotes dignity, respect, and emotional safety
Community Support Volunteer (Youth Focus)
The Ottawa Islamic Centre & Assalam Mosque
Ottawa, Ontario
06.2023 - Current
- Provide one-to-one youth mentoring and peer support in a multicultural community setting
- Support youth navigating academic stress, identity concerns, and emotional challenges
- Engage with individuals from diverse cultural backgrounds, strengthening cross-cultural communication
- Assist in planning and managing youth programming and community outreach initiatives
- Help coordinate events that strengthen belonging and cultural connection
- Create inclusive spaces that promote emotional well-being and mutual support
- Model empathy, patience, and service-oriented leadership
Education
Bachelor of Arts - Psychology (Honours)
University of Ottawa
Ottawa, Ontario04-2026
Skills
- Active listening and emotional support
- Crisis de-escalation and conflict management
- Youth mentoring and interpersonal communication
- Cultural competence and cross-cultural communication
- Boundary awareness and ethical professionalism
- Team collaboration in care settings
- Emotional regulation support
Languages/Certifications
- English (fluent)
- Spanish (fluent)
- First Aid / CPR
- CPI / Crisis Intervention
- Mental health training
Timeline
Behavioural Counsellor
Bairn Croft Residental Services
09.2025 - Current
Community Support Volunteer (Youth Focus)
The Ottawa Islamic Centre & Assalam Mosque
06.2023 - Current
Bachelor of Arts - Psychology (Honours)
University of Ottawa