Lovereet Kaur
Barrie,ON
Summary
Personable and dedicated Customer Service Representative with extensive experience in different industries. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
Work History
Customer Experience Associate
ScotiaBank
Barrie, ON
10.2023 - Current
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Provided exceptional customer service while accurately processing routine transactions.
- Answered customer inquiries regarding bank products and services.
- Processed wire transfers for customers both domestically and internationally.
Office Administrative Assistant
Josan Immigration
Barrie, ON
03.2023 - 10.2024
- Organized and maintained filing systems, both paper and electronic.
- Created expense reports, tracked invoices, and processed payments.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Assisted with scheduling meetings and appointments for the consultants.
- Ordered supplies and maintained an inventory of office equipment.
Food Service Supervisor
Mr. Sub
Barrie, ON
05.2022 - 02.2023
- Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant.
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Scheduled staff shifts, monitored attendance, and managed payroll records.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
Food Service Supervisor
A&W
Barrie, ON
08.2021 - 03.2022
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
Food Service Supervisor
Tim Hortons
Greater Sudbury, ON
07.2020 - 07.2021
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
Sales Associate
Best Buy
Greater Sudbury, ON
10.2019 - 07.2020
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
Cashier
Walmart
Greater Sudbury, ON
03.2018 - 09.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
Education
Network Administrator Technician
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON05-2019
Skills
- Client Advocacy
- Direct Sales
- Customer Service
- Order Processing
- Regulatory Compliance
- Customer Relations
- Time Management
- Calm Under Pressure
- Self Motivation
- Sales and Upselling
- Product and service knowledge
- MS Office
Timeline
Customer Experience Associate
ScotiaBank
10.2023 - Current
Office Administrative Assistant
Josan Immigration
03.2023 - 10.2024
Food Service Supervisor
Mr. Sub
05.2022 - 02.2023
Food Service Supervisor
A&W
08.2021 - 03.2022
Food Service Supervisor
Tim Hortons
07.2020 - 07.2021
Sales Associate
Best Buy
10.2019 - 07.2020
Cashier
Walmart
03.2018 - 09.2019
Network Administrator Technician
Cambrian College of Applied Arts And Technology
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