Lovepreet Singh
38 Bruce Beer Dr, Brampton,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
PA Supermarche
03.2020 - 06.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Managed timely and effective replacement of damaged or missing products.
- Trained staff on operating procedures and company services.
Baker
Tim Hortons
06.2022 - 09.2022
- Created appealing displays to showcase products in Store.
- Produced consistently high-quality baked goods for customers.
- Trained new employees on bakery methods and procedures.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Cleaned and maintained kitchen equipment and oven.
Field Technician
Dependable Home Tech
10.2022 - Current
- Install, remove, maintain and repair aerial and underground telephone, coaxial and fibre optic cable television, and other telecommunication transmission and distribution lines, cables and associated hardware
- Splice and repair various types and sizes of telephone and other telecommunication cables including single line, coaxial and fibre optic
- Repair or replace faulty cables, power supplies, amplifiers and other associated transmission and distribution equipment
- Inspect, monitor, test and adjust telecommunication transmission lines and cables and distribution systems
- Analyze and record test results
- Climb and work aloft on poles, ladders or other support structures
- On site installations and service work for CATV, Digital, Internet and Home Phone services on behalf of the Company’s Cable Communications Business Partner and ensures all the work is completed to standards.
- Assess work assignments (Installations and Service) provided by the dispatch, and maintain communication with Dispatcher and supervisor in regards to the solution provided.
- Install and test telecommunication equipment such as internet modems, phone modems, high definition and standard TV boxes, decoders, signal amplifiers and splitters etc.
- Diagnose and/or correct all technical problems (Basic, Hi-Speed Internet, DTV and Home Phone) to the satisfaction of the customer and in accordance with company specifications at subscriber's premises.
- Install Cable Television services and products in accordance with established Installation Standards.
- Complete Company documentation pertaining to calls in accordance with the department processes and standards.
- Complete all service change requests in a timely professional manner
- Complete all assigned projects within established time parameters and standards.
Education
Diploma - Network And Internet Security Specialist- LEA.AE
CDI College
Montreal, QC, Canada04.2022
Skills
- Product Organization
- Problem-solving abilities
- Report Preparation and Stock management
- Customer Relationship Management
- Team Development and Coordination
- Critical Thinking
- Excellent math skills
- Food safety and sanitation
- Equipment Installation And Maintenance
- Hardware and software installation
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Field Technician
Dependable Home Tech
10.2022 - Current
Baker
Tim Hortons
06.2022 - 09.2022
Customer Service Representative
PA Supermarche
03.2020 - 06.2022
Diploma - Network And Internet Security Specialist- LEA.AE
CDI College
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