Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Lovepreet Sandhar

Summary

Dedicated student pursuing a bachelor's degree in actuarial mathematics at the University of Manitoba, with a strong foundation in analytical and problem-solving skills. Experienced retail manager with over5 years of expertise in operations, team leadership, and customer service within fast-paced environments. Combining academic knowledge with leadership experience to deliver innovative and data-driven solutions.

Overview

5
5
years of professional experience

Work History

Grocery Department Manager

Walmart
01.2024 - Current
  • Provided ongoing training and development opportunities for staff, conducted performance evaluations, and gave feedback to improve skills and performance
  • Monitored sales performance, analyzed sales data, and implemented strategies to increase sales and profitability within the department
  • Ensured accurate product pricing, oversaw price changes, and managed markdowns and promotions
  • Ensured exceptional customer service, handled customer inquiries and complaints, and resolved issues promptly

General Merchandise Assistant Store Manager

Walmart
06.2023 - 01.2024
  • Handling the store's operations, which includes recruitment and training employees, keeping inventory levels in check, tracking performance indicators and dealing with customer concerns
  • Merchandise ordering and carrying out store planning including store renovations
  • Managing complex matrix environment with oversight of sales, finance, human resources, safety, and compliance
  • Hiring and training sales associates
  • Inventory analysis and feature planning

Cineplex Crew Member

Cineplex
10.2021 - 07.2022
  • Provided customer service by selling tickets and merchandise, offered friendly and efficient service to customers, handled challenging situations with ease
  • Answered questions about store policies and addressed customer concerns
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
  • Facilitated inter-departmental communication to effectively provide customer support

E-Commerce Operations Manager

Walmart
05.2021 - 01.2022
  • Completes back-office setup including the review of Future Grocery Order Summary, E-commerce reports
  • Developed and implemented performance improvement strategies and plans to promote continuous improvements
  • Holding weekly staff meetings and discussing new proposals, store policies, and other things pertinent to staff proposal

Warehouse Worker

JS Furniture
03.2020 - 05.2021
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
  • Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations
  • Participated in team-building activities to enhance working relationships

Education

Bachelor of Commerce - Actuarial Mathematics

University of Manitoba
12.2027

Certificate of Technical Studies - Electrical Applications

Manitoba Institute of Trades and Technology
01.2021

Skills

  • Leadership And problem Solving
  • Ability to work under Pressure
  • Organization and Time Management skills
  • Skilled in Microsoft Office
  • Quick learner
  • Customer service and assistance
  • Attention to Detail
  • Critical Thinking and Strategic Planning
  • Multitasking
  • Team player
  • Report Writing
  • Data Visualization
  • Employee scheduling
  • Merchandising strategies

Hobbies and Interests

Enjoy exploring nature and challenging myself physically through hiking, which fosters resilience and goal-setting., Love experimenting with new recipes, honing creativity, time management, and precision skills., Dedicated to regular workouts that improve physical fitness, discipline, and perseverance. Enjoy setting and achieving personal fitness goals., Actively volunteer at the temple on weekends, contributing to community events and supporting religious or cultural initiatives. This experience has helped develop strong teamwork, leadership, and community engagement skills.

Timeline

Grocery Department Manager

Walmart
01.2024 - Current

General Merchandise Assistant Store Manager

Walmart
06.2023 - 01.2024

Cineplex Crew Member

Cineplex
10.2021 - 07.2022

E-Commerce Operations Manager

Walmart
05.2021 - 01.2022

Warehouse Worker

JS Furniture
03.2020 - 05.2021

Certificate of Technical Studies - Electrical Applications

Manitoba Institute of Trades and Technology

Bachelor of Commerce - Actuarial Mathematics

University of Manitoba

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Lovepreet Sandhar