Summary
Overview
Work History
Education
Skills
Languages
Woodworking Golf
Timeline
Generic

Terry Froats

London,ON

Summary

Proven leader in retail management, adept at driving significant improvements in customer satisfaction and sales metrics at Metro Inc. Skilled in merchandising strategies and employee management, I excel in optimizing store operations and team performance. Demonstrated ability to enhance inventory efficiency, achieving a notable reduction in shrinkage rates. Renowned for exceptional problem-solving abilities and effective communication, fostering teamwork and collaboration.

Overview

48
48
years of professional experience

Work History

Grocery Department Manager

Metro Inc
06.2018 - 06.2024
  • Managed supplier relationships effectively, negotiating favorable terms on contracts for the procurement of products in various categories.
  • Implemented loss prevention measures throughout the department by conducting routine audits of inventory counts along with reviewing surveillance footage as needed.
  • Utilized analytical tools such as planograms and endcap displays in order to maximize shelf space efficiency while optimizing visual appeal for customers.
  • Reduced shrinkage rates by closely monitoring inventory levels and addressing discrepancies promptly.

Full Time Stock Clerk

Great Atlantic & Pacific Tea
02.1979 - 06.2024
  • Completed physical inventory counts each month.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Maintained effective team member communication.
  • Checked and pulled defective or expired products from shelves.

Truck Driver

London Admail Company
07.1991 - 06.1993
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Part Time Stock Clerk

Great Atlantic & Pacific Tea
07.1976 - 02.1979
  • Completed physical inventory counts each month.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Maintained effective team member communication.
  • Checked and pulled defective or expired products from shelves.

Education

Food Safety Management

Fanshawe College
London
05.1997

High School Diploma -

Clarke Road Secondary School
London
01.1979

Skills

  • Pricing and shelf labeling
  • Store Layout
  • Shelf Stocking
  • Merchandising Strategies
  • Employee Scheduling
  • Customer service and assistance
  • Customer Service Management
  • Verbal and written communication
  • Complaint Handling
  • Training and mentoring
  • Visual Merchandising
  • Safety Monitoring
  • Employee Training
  • Workflow Planning
  • Store maintenance
  • Interpersonal and written communication
  • Employee Management
  • Task Delegation
  • Scheduling Coordination
  • Product Merchandising
  • Expense Tracking
  • Budget Administration
  • Price Structuring
  • Supply level management
  • Coordination of inventory
  • Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Problem-solving abilities
  • Time Management
  • Multitasking
  • Computer Skills
  • Multitasking Abilities
  • Excellent Communication
  • Organizational Skills
  • Team Leadership
  • Attention to Detail
  • Adaptability and Flexibility
  • Time management abilities
  • Decision-Making
  • Effective Communication
  • Team Collaboration
  • Self Motivation
  • Active Listening

Languages

English
Elementary

Woodworking Golf

I like working with wood. I delve into finishing, constructing and identifications of overall wood building.


i also enjoy golfing in my spare time

Timeline

Grocery Department Manager

Metro Inc
06.2018 - 06.2024

Truck Driver

London Admail Company
07.1991 - 06.1993

Full Time Stock Clerk

Great Atlantic & Pacific Tea
02.1979 - 06.2024

Part Time Stock Clerk

Great Atlantic & Pacific Tea
07.1976 - 02.1979

Food Safety Management

Fanshawe College

High School Diploma -

Clarke Road Secondary School

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Terry Froats