LOUISE LACHANCE
Kapuskasing
Summary
Dedicated child and family services professional with over 20 years of experience supporting children, youth, and families across community, educational, and family-centered settings. Extensive experience working alongside Indigenous communities, grounded in cultural safety, relationship-based practice, and a strengths-focused approach.
Demonstrated expertise in crisis support, case coordination, system navigation, and collaborative service planning. Skilled at building trust with children, caregivers, and community partners in complex or high-stress situations while maintaining clear documentation, professional boundaries, and confidentiality.
Overview
2026
2026
years of professional experience
Work History
Child & Youth Worker
CSCDGR- Kapuskasing Ontario
Kapuskasing, Ontario
11.2020 - 01.2026
- Developed and implemented individualized care plans for children and youth in crisis situations.
- Facilitated group activities to promote social skills and emotional development among participants.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients' needs.
- Led workshops focused on life skills development and conflict resolution techniques.
- Contributed positively towards team collaborations by engaging in regular meetings and sharing insights, enhancing team cohesion.
- Participated in ongoing professional development opportunities to stay current with trends, theories, and best practices within the field of child and youth work.
- Maintained detailed case records, ensuring accurate documentation and timely reporting of progress to relevant stakeholders.
Investigation, Assessment & Ongoing Worker
NEOFACS- Kapuskasing Ontario
Kapuskasing, Ontario
2018 - 01.2020
- Conducted comprehensive risk assessments and developed structured service plans to ensure child safety and wellbeing.
- Prepared detailed analytical reports for court and internal review.
- Convened and participated in interdisciplinary case conferences to align service providers around shared goals.
- Contributed to a multi-agency community coordination table including law enforcement, healthcare, shelters, and counseling agencies to identify systemic gaps and strengthen integrated community response.
- Facilitated collaborative planning processes with families and service partners.
- Maintained confidentiality at all times, adhering to strict ethical guidelines governing the handling of sensitive client information.
- Managed caseloads efficiently, prioritizing cases based on urgency and risk level.
Investigation, Assessment and Ongoing
Kunuwanimano Child & Family Services
Kapuskasing Ontario
2017 - 2018
- Conducted comprehensive assessments of child safety and risk factors in diverse family situations.
- Collaborated with multidisciplinary teams to develop tailored intervention plans for at-risk children.
- Monitored case progress and ensured compliance with legal and regulatory requirements.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices in child protection work.
- Evaluated family needs and coordinated appropriate services to promote stability and wellbeing.
- Conducted ongoing evaluations of case progress, adjusting intervention strategies as needed to ensure optimal outcomes for children and their families.
Family Support Worker
Aboriginal Peoples Alliance Northern Ontario- Kapuskasing Ontario
Kapuskasing, Ontario
2010 - 2014
- Delivered strengths-based, culturally responsive support to Indigenous families across community settings.
- Designed practical learning tools and one-page guides to support parenting, school attendance, and system navigation.
- Facilitated conversations between families and service providers to improve understanding and engagement.
- Supported community connection through collaboration with Elders, cultural programming, and interdisciplinary partners.
- Maintained accurate documentation and contributed to coordinated case planning processes.
Childcare Director
Cambridge First Nation- Cambridge NS
Cambridge, NS
2006 - 2010
- Led daily operations of a licensed childcare centre serving infants, toddlers, and preschool children.
- Supervised staff and supported professional development through mentoring and training.
- Designed program materials and developmental support strategies tailored to diverse learner needs.
- Built and sustained partnerships with families, community leadership, and external service providers.
- Managed budgets, scheduling, and program planning to ensure quality service delivery and regulatory compliance.
Education
ACES & Resilience
Community Resilience Coalition Guelf & Wellington
09-2021
Child & Youth Worker Diploma - undefined
College Boreal
Sudbury, On01-2006
No Degree - P.R.I.D.E
OACAS
04-2020
No Degree - Child Welfare Pathway To Authorization
OACAS
Timmins Ontario06-2017
No Degree - ACES & Resilience
Community Resilience Coalition Guelf & Wellington
09-2021
Skills
- Caseload management
- Active listening
- Critical thinking
- Relationship building
- Computer proficiency
- Community networking
- Teamwork and cooperation
- Bilingual (French & English)
LEADERSHIP & GOVERNANCE
- Governor, [Cochrane Temiskaming Resource Centre] — [Timmins On] | 2023 – Present
- Provide strategic oversight to support programs and services for people with intellectual disabilities.
- Contribute to policy development, program evaluation, and long-term organizational planning.
- Advocate for equity, inclusion, and meaningful engagement of diverse stakeholders.
- Support fundraising and resource development initiatives as part of board responsibilities.
Timeline
Child & Youth Worker
CSCDGR- Kapuskasing Ontario
11.2020 - 01.2026
Child & Youth Worker Diploma - undefined
College Boreal
Investigation, Assessment & Ongoing Worker
NEOFACS- Kapuskasing Ontario
2018 - 01.2020
Investigation, Assessment and Ongoing
Kunuwanimano Child & Family Services
2017 - 2018
Family Support Worker
Aboriginal Peoples Alliance Northern Ontario- Kapuskasing Ontario
2010 - 2014
Childcare Director
Cambridge First Nation- Cambridge NS
2006 - 2010
ACES & Resilience
Community Resilience Coalition Guelf & Wellington
No Degree - P.R.I.D.E
OACAS
No Degree - Child Welfare Pathway To Authorization
OACAS
No Degree - ACES & Resilience
Community Resilience Coalition Guelf & Wellington