Hailey McCoy
Timmins,ON
Summary
I grew up in Timmins, ON. As I aged, I always had an interest in Social Work. I was particularly interested in being able to listen to individuals and ensure they feel heard, respected and helped. When I was 21, I took a leap of faith in moving to Alberta. I worked at a daycare- which was an amazing experience. Once I gathered courage to attend post-secondary, I applied to Georgian College to obtain my GED. Once I obtained by GED, I applied to Northern College located in Haileybury, ON. This was a great experience. Throughout my studies, I was gifted with a daughter. I stayed up many nights with her in one hand, laptop in the other, dedicated to my studies. I graduated and was granted my diploma. I was offered a job with North Eastern Ontario Child and Family services and happily accepted. I have been so grateful for my time with the organization however would like to broaden my horizon.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Child Protection Worker
North Eastern Child And Family Services
2023.06 - Current
- Improved child safety by conducting thorough home assessments and addressing potential hazards.
- Enhanced family functioning through the development and implementation of tailored case plans.
- Collaborated with multidisciplinary teams to ensure comprehensive support for children and families in need.
- Managed caseloads efficiently, prioritizing cases based on urgency and risk level.
- Collaborated with schools, law enforcement and other community resources to gather information.
- Collected information through observation and interviews with children, parents, relatives and neighbors.
- Investigated alleged abuse, neglect and abandonment of children to determine abusive or unsafe conditions.
Protection Support Worker
NEOFACS
2023.05 - 2023.06
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Assisted in child and client transportation
- Supervised access visits
- Completed access visit callenders
- Updated contact logs
- Completed administration work
Cafe Worker/Child Care/Key Holder Supervisor
3 Beasts Indoor Playground
2017.09 - 2018.08
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Childcare IE: taking care of children, managing birthday parties, supervising playtime within the playground
- Supervised child-care camps
Sales Associate
Carey Grant Clothing
2015.09 - 2016.01
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Server/Waitress
Country Haven
2013.06 - 2014.01
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Cashier
Walmart Supercentre
2013.01 - 2013.06
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor's - Social Work
Algoma University
Sault Ste. Marie, ON04.2026
Diploma - Social Service Worker
Northern College of Applied Arts And Technology
Haileybury04.2022
GED -
Georgian College of Applied Arts And Technology
Barrie, ON09.2018
Skills
- Child Protection
- Caseload Management
- Crisis Intervention
- Cross-Departmental Collaboration
- Problem-solving abilities
- Trauma-informed care
- Substance abuse awareness
- Critical thinking
- Disability awareness
- Mental health understanding
- Case management
- Behavioral observation
Languages
English
Full Professional
Certification
- ASIST Training
- Crisis Intervention Training
- Car Seat Training
- Forensic Interviewing Training
Placement Training
From January 2023 to April 2023 I completed an educational placement with Community Living in Timmins, ON. Throughout this time I had the opportunity to work with individuals who had developmental days. The tasks I engaged in were personal bathing, meal prep, day program activities and outings. This gave me an immense appreciation for those who work in group home settings as well as though who work with individuals who have developmental delays. I am forever grateful for my time with the agency, Community Living.
Timeline
Child Protection Worker
North Eastern Child And Family Services
2023.06 - Current
Protection Support Worker
NEOFACS
2023.05 - 2023.06
Cafe Worker/Child Care/Key Holder Supervisor
3 Beasts Indoor Playground
2017.09 - 2018.08
Sales Associate
Carey Grant Clothing
2015.09 - 2016.01
Server/Waitress
Country Haven
2013.06 - 2014.01
Cashier
Walmart Supercentre
2013.01 - 2013.06
Bachelor's - Social Work
Algoma University
Diploma - Social Service Worker
Northern College of Applied Arts And Technology
GED -
Georgian College of Applied Arts And Technology
- ASIST Training
- Crisis Intervention Training
- Car Seat Training
- Forensic Interviewing Training
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