Lorraine Christelle Massamba
Coquitlam,Canada
Overview
7
7
years of professional experience
Work History
Server Assistant & Hostess
The Rec Room
Coquitlam, Canada
01.2023 - Current
- Provided guest service in a fast-paced, high-volume restaurant
- Assisted servers with food running, drinks, and table maintenance
- Managed seating, reservations, and walk-ins for smooth service flow
Server
Salamat Restaurant
Berlin, Germany
01.2021 - 12.2021
- Took guest orders, served food & beverages, and recommended menu items
- Ensured efficient table service and customer satisfaction
Customer Service & Cashier
Cineplex Coquitlam
Coquitlam, Canada
01.2018 - 12.2020
- Provided customer service in a high-traffic venue
- Handled POS transactions, food handling, and restocking
Education
Simon Fraser University
01.2023
High School Graduate -
École des Pionniers de Maillardville
01.2021
Skills
- Guest Service & Hospitality
- Upselling Food & Beverages
- Fast-Paced Restaurant Experience
- Host & Table Management
- POS Systems & Cash Handling
- Serve It Right Certified
References
Available upon request.
Availability Additional Information
- Open availability for evening & weekend shifts.
- Fluent in multiple languages, enhancing guest interactions.
- Passionate about creating positive dining experiences.
Key Skills Certifications
- Guest Service & Hospitality
- Upselling Food & Beverages
- Fluent in English, French, German, Lingala (Conversational Spanish)
- Fast-Paced Restaurant Experience
- Host & Table Management
- POS Systems & Cash Handling
- Serve It Right Certified
Timeline
Server Assistant & Hostess
The Rec Room
01.2023 - Current
Server
Salamat Restaurant
01.2021 - 12.2021
Customer Service & Cashier
Cineplex Coquitlam
01.2018 - 12.2020
Simon Fraser University
High School Graduate -
École des Pionniers de Maillardville
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