ARMINA F. MENDOZA
Montebello,CA
Summary
Energetic and adaptable hospitality professional with over 10 years of front-of-house experience in high-volume, guest-focused environments. Proven ability to thrive in fast-paced settings, multitask across service roles, and ensure exceptional guest satisfaction. Certified in food handling and alcohol service; committed to professionalism and team collaboration.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Server Assistant
Benihana Restaurant
02.2023 - Current
- Delivered appetizers and drinks to 100+ guests daily while maintaining a clean and inviting dining area.
- Supported servers with table management and guest requests during high-volume dinner rushes.
- Reset tables within 1–2 minutes to maintain table turnover goals.
- Replenished stations with utensils, ice, and napkins efficiently.
Concierge / Leasing Agent (Hospitality-Style Front Desk)
PM Staffing
09.2022 - Current
- Delivered front-line service for 100+ daily visitors and residents with hospitality professionalism.
- Scheduled appointments, resolved issues, and provided building tours in a concierge-style manner.
- Used Yardi & Knock CRM to log interactions and update client details.
Server / Bartender
Lakewood Country Club Golf Course
05.2019 - 04.2020
- Took full meal and drink orders, served alcohol, and ran food for banquet and weekend brunch events.
- Maintained clean stations and assisted in pre-opening/closing duties.
Hostess / Buss Person / Barback
Applebee’s
12.2015 - 04.2018
- Greeted and seated 200+ guests per shift, supporting fast guest flow in peak periods.
- Assisted servers and bartenders by bussing tables and refilling drinks.
- Helped expedite orders to improve kitchen-server communication.
Customer Service Rep / Administrative Assistant
Ironwood Packaging Inc
07.2010 - 06.2013
- Coordinated shipping logistics and processed supply orders; supported fast-paced warehouse ops.
- Handled customer inquiries, freight scheduling, and documentation management.
Education
Medical Assistant Diploma -
National Education Center
Rosemead, CAGeneral Education - Medical Technology Track
Los Angeles City College
Skills
- Guest Service & Hospitality
- Bussing & Table Resetting
- Food Running / Expo Support
- Cashiering & POS Handling
- Team Collaboration & Flexibility
- High-Volume Multitasking
- Microsoft Office / Yardi / RealPage
- Phone & Email Communication
- ServSafe Food Handler – Valid thru 04/2025
- ServSafe Alcohol Certified – ID #21689500
- Fluent in English & Basic Spanish
Certification
- ServSafe Food Handler Certificate – Expires 2025-04-28
- ServSafe Alcohol Certification – ID #12928949 (Completed 2022-08-01)
AVAILABILITY & NOTES
- Fully open availability including weekends and evenings
- Authorized to work in the U.S. | E-Verify Eligible
Timeline
Server Assistant
Benihana Restaurant
02.2023 - Current
Concierge / Leasing Agent (Hospitality-Style Front Desk)
PM Staffing
09.2022 - Current
Server / Bartender
Lakewood Country Club Golf Course
05.2019 - 04.2020
Hostess / Buss Person / Barback
Applebee’s
12.2015 - 04.2018
Customer Service Rep / Administrative Assistant
Ironwood Packaging Inc
07.2010 - 06.2013
General Education - Medical Technology Track
Los Angeles City College
Medical Assistant Diploma -
National Education Center
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