Byron Guerrero

Professional Experience

Assistant General Manager
Sweetgreen | [Sept- Present]

• Assisted in managing daily operations to ensure smooth and efficient workflow
• Supervised and trained a team of 20+ employees, providing guidance and support to enhance productivity
• Collaborated with management to develop strategies for achieving sales targets and improving customer satisfaction
• Conducted weekly inventory checks to maintain stock levels and minimize loss
• Resolved customer complaints, ensuring high levels of service at all times
• Assumed managerial responsibilities in the absence of the manager, overseeing all operations
• Managed cash handling procedures, including opening/closing registers and reconciling discrepancies
• Monitored employee performance and provided regular constructive feedback for development
• Ensured compliance with health and safety regulations through regular inspections
• Developed strong working relationships with staff, fostering a positive work environment.

• Worked up the ladder from busboy to General Manager, gaining experience in various operational functions
• Gained hands-on experience in cooking and plating menu items when necessary
• Effectively managed labor budget while maximizing work efficiency and productivity
• Demonstrated leadership growth by learning from mistakes and taking accountability for both team and personal outcomes
• Achieved yearly growth in skills and earnings, contributing to both personal and company success
• Trusted to manage the company's payroll, learning the fundamentals of payroll systems and financial management
• Dry Storage ordering and inventory as well with liquor